Is that a big deal?

[feyn-man]

My new SR macbook. The key "Y" is not sensitive. I always have to press twice or more. At the first several day, I thought maybe it's because I had not get used to the new key distance. But after about two weeks, I found it's really the problem of the keyboard itself.

Does I need to do something? Or just try to get used.

 

[FJ218700]

send it in to Apple, everything should be perfect.

 

[feyn-man]

send it in to Apple, everything should be perfect.

And what will they do? Change the "Y" key? Change the whole keyboard? Or change the macbook?

 

[CashGap]

I sure would hit it with a shot of compressed air before I sent it in. Can't hurt and has helped dislodge things in the past.

 

[T-Mac]

I had the same problem with the SR Macbook I received from Amazon last Friday. My "B" key was not registering unless pressed harder than normal. I took it to my local Apple Store last night. The "genius" spent all of 20 seconds typing on it and then said, "Yep, this is definitely a hardware issue." I walked out of the store 30 minutes later with a brand new machine and it works fine!

Go for a new one, you'll be glad you did.

 

[Eidorian]

I have a few clunky keys on my new MacBook that I'd like Apple to take at look at as well.

 

[kaiwai]

I have a few clunky keys on my new MacBook that I'd like Apple to take at look at as well.

Hmm, I've had that happen with other laptops, I just find after some continuously usage it sorts itself out.

 

[cptpower]

first step - remove the letter 'y' from any and all passwords

If the shot of compressed air doesn't work, then I'd take it into the store and have them fix/replace it.

If you're feeling risky, you could try reseating the key yourself (instructions are in various threads on these forums). Personally, I wouldn't go that route; I'd rather get it replaced by an authourized tech, but like I always say.. "to each their own".

 

[HowEver]

And what will they do? Change the "Y" key? Change the whole keyboard? Or change the macbook?

Yes, they'll replace it with a MacBook without the letter "y" so this never troubles you again.

Seriously, I hope this works out.

 

[feyn-man]

I had the same problem with the SR Macbook I received from Amazon last Friday. My "B" key was not registering unless pressed harder than normal. I took it to my local Apple Store last night. The "genius" spent all of 20 seconds typing on it and then said, "Yep, this is definitely a hardware issue." I walked out of the store 30 minutes later with a brand new machine and it works fine!

Go for a new one, you'll be glad you did.

yeh!!!
I just got the brand new macbook (replace the hard disk). The apple guys are so nice.
Thanks for you suggestion.