3G ATT phone number?

Discussion in 'iPad' started by Salmar, May 1, 2010.

  1. Salmar macrumors regular

    Joined:
    Sep 16, 2007
    Location:
    Florida
    #1
    I was going to get the 32 gig 3G iPad this week, but the problem I've been hearing is that ATT will NOT activate the iPad if my billing address is a post office box! That sucks! Now I've had Bell South/ATT home telephone service since 1985 at the current address and they have always billed me at my post office box. Is there a specific telephone number I can call and talk to someone who knows what I am talking about the iPad and the billing address? This isn't right to ban me from connecting because of my post office address. Anyone have the phone number to talk to someone at ATT about specifically the iPad because I am going to go at them forcibly to tell me why I can't! I don't want to talk to just anyone at ATT, I want to talk to someone who is directly involved with the iPad issue. Is there a contact phone number in your 3G iPad?

    Thanks for a reply
     
  2. Alchematron macrumors 65816

    Alchematron

    Joined:
    Jan 22, 2007
    Location:
    Maui Hawaii
    #2
    Address line 1
    Physical address of your post office

    Address line 2
    Your post office box

    Done
     
  3. gt1948 macrumors regular

    gt1948

    Joined:
    Jun 23, 2007
    #3
    Doesn't work.
    Also there is an explanation on the AT&T site that a physical address is req. By fed govt.

    I think if that's the case then they should provide for both a shipping and billing address.
     
  4. kirchnrd macrumors 6502

    kirchnrd

    Joined:
    Jun 15, 2009
    #4
    Not sure if it matters, but when you activate the 3G, it creates a local cell number for your iPad. Maybe they are just making sure you live in the US?
     
  5. Salmar thread starter macrumors regular

    Joined:
    Sep 16, 2007
    Location:
    Florida
    #5
    Thanks for the responses. I had already read that ATT requirement that the credit card and physical address must match. Now what if I contact ATT and give them my physical address (which I've had since 1993) and being that they have been billing me a home phone bill every month, they should allow me to connect to them. There goes my iPad out the window if ATT won't work with me. The funny thing is I have a Sprint mobile broadband USB card to connect my iMac to the internet (DSL & Cable) not available here. Sprint sends me a monthly bill to my post office box however. I also have two cell phones with Sprint. I'm sure that ATT can verify my home address if I gave it to them, and I'm sure they know it already. I'm sure if I call ATT for a phone repair they will know where I am at. It's all a bunch of crap!
     
  6. IrishTiger macrumors regular

    Joined:
    Apr 23, 2010
    Location:
    Atlanta, GA
    #6
    If you do have a physical address.... why go through all this trouble? Just use it!!! Who cares? It's a recurrent payment so you don't have to type in any more info again. I don't know why you're making it so difficult on yourself.
     
  7. Jackyl macrumors newbie

    Joined:
    Dec 17, 2008
    #7
    :D
    Perhaps they think you are a seedy character.
     
  8. MacToddB macrumors 6502a

    MacToddB

    Joined:
    Aug 21, 2007
    Location:
    Rochester, NY
    #8
    I think the issue is his credit card address has to match the address he gives AT&T but AT&T won't accept a p.o. Box, which is what his credit card company uses.

    The solution is to call your credit card company and tell them you would like to add an additional physical address to your account. I used to do this for shipments to work, family, etc. Should be simple.
     
  9. Salmar thread starter macrumors regular

    Joined:
    Sep 16, 2007
    Location:
    Florida
    #9
    So how does this sound? When I go to register the 3G iPad I give them my physical address and my credit card number which doesn't have any address on it anyway. The only thing is that if ATT tries to mail me a bill or something I have no mail box at my house and their mail would be returned to them. But yet if they charge my credit card I would still get the bill from the cc bank to my p.o. box. That sounds like it might work.
     
  10. MacToddB macrumors 6502a

    MacToddB

    Joined:
    Aug 21, 2007
    Location:
    Rochester, NY
    #10
    Just call your credit card company and ask them to add your physical address (the one you are giving to AT&T) to your account, so charges with that address will go through. They do it all the time. Remember, this really isn't AT&T's fault... (or Apple). If anything, it's a good security measure, otherwise a waiter could use your card for his iPad!
     
  11. chrisesposito macrumors member

    Joined:
    Mar 23, 2008
    #11
    See this post: http://forums.macrumors.com/showthread.php?t=908557

    Short answer - put your physical address in as if it is your billing address and your 3G service will activate (it did for me). It appears to me that either AT&T or your credit card company doesn't check the billing address for accuracy or validity.
     
  12. Salmar thread starter macrumors regular

    Joined:
    Sep 16, 2007
    Location:
    Florida
    #12
    Hi Chris, just read your post in that link you provided and I am in the same boat. I did what MacTodd suggested today, I called my credit card company and what we did was to change my P.O. box address to my physical address. We just set it up for the physical address until after I activate the phone, then call the cc company and change it back to my p.o. box. Hopefully the Apple store will have the 3g in stock by the middle of the week. I had thought about just doing what you did and give ATT my physical address knowing probably that they wouldn't cheçk anyway. Thanks for the reply.
     

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