3G IPhone stopped working. . .no won't connect - pin-locked sim?

Discussion in 'iPhone' started by acrafton, Aug 3, 2008.

  1. acrafton macrumors 6502

    Joined:
    Jan 18, 2006
    #1
    The comes home this afternoon telling me her week old 3G IPhone isn't working..It is displaying a message like it can't finder service and can't be used. . .no problem, I just turn it off and turn it on. When it comes back on it has the cable-->itunes logo. . .so I connect it to Itunes and it takes a few minutes and I get this error msg:

    “The iPhone “iPhone” cannot be used with iTunes because the information required for activation could not be obtained from the iPhone.
    Check that the SIM card is inserted in your iPhone and that is not PIN-locked.”

    I tried re-doing this several times. . .nothing. She said the only thing she did was set her voicemail password.

    Any ideas here? We can't get in to the genius until Tuesday.

    Thanks
    Adam
     
  2. zainjetha macrumors 6502a

    Joined:
    Aug 11, 2007
    #2
    Maybe the Voicemail and SIM pin synchronize in ATT.. this doesnt happen anywhere else in the world...
     
  3. acrafton thread starter macrumors 6502

    Joined:
    Jan 18, 2006
    #3
    Got them to look at it this afternoon. . .dead IPhone. . .replacement due in tomorrow.
     
  4. mytoym3 macrumors newbie

    Joined:
    Sep 21, 2008
    #4

    hey i have the same problem!! what did they said that was wrong with the phone???
     

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