3gs and work email help needed

Discussion in 'iPhone Tips, Help and Troubleshooting' started by cadman33619, Jul 19, 2011.

  1. cadman33619 macrumors newbie

    Joined:
    Jun 24, 2010
    #1
    Hi All,

    i have searched hi and low and cant find a solution to this...
    i need to get my work email on my iphone 3g. I have all the exchange account info it asks for but it cannot connect to the server.

    what am i missing?

    cadman
     
  2. blevins321 macrumors 68030

    Joined:
    Dec 24, 2010
    Location:
    Winnipeg, MB
    #2
    Sometimes companies block external network devices from connecting to Exchange. There's a protocol that Outlook supports called RPC that enables Outlook without VPN to access a secured Exchange server. Unfortunately, no other program besides Outlook supports it. Might want to check with them that they authorize mobile/external access.

    As an alternate, try entering your company's web mail address as the server instead of the actual Exchange server that you would enter in Outlook. This worked for my company.
     
  3. RodThePlod macrumors 6502a

    RodThePlod

    Joined:
    Sep 7, 2005
    Location:
    London
    #3
    Authorisation from your work IT dept.

    You need to speak to them to determine:

    a) if they allow access to internal email from iPhones and/or other mobile devices.
    b) if you have the necessary permissions to access these services.

    Cheers,

    RTP.
     

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