3GS -Restore problems

Discussion in 'iPhone Tips, Help and Troubleshooting' started by ndheah, Dec 19, 2010.

  1. ndheah macrumors regular

    Joined:
    Sep 10, 2007
    Location:
    Green Bay, WI
    #1
    Hi,

    Looking for some help - I was updating my wife's 3gs this evening (4.2) and it locked up on me. So I pulled the plug, rebooted and now the phone shows the iTunes logo + USB --- I plug it into itunes and it says it has to restore.

    While this isn't the best situation, I figure a restore might be good anyway. I start restore, it gets about 5-10% into it and just hands up. The phone progress bar doesn't move, nor does the one in itunes. 10% in and that's it.

    I've uninstalled itunes and apple mobile device support. Rebooted 100 times...I am in need of help!

    Running windows 7, 64 bit.

    Do not have access to another PC.

    Thank you.
     
  2. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
  3. ndheah thread starter macrumors regular

    Joined:
    Sep 10, 2007
    Location:
    Green Bay, WI
    #3
    I think so, any way to tell for sure?
    I've done the whole turn off, continue to hold home button thing but unsure if it 'worked' or not...
     
  4. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #4
  5. ndheah thread starter macrumors regular

    Joined:
    Sep 10, 2007
    Location:
    Green Bay, WI
    #5
    Trying DFU now -- link helped me ensure that's what I was doing.
    I'll keep you posted.
    (Also tried new USB)

    Thanks!
     
  6. ndheah, Dec 20, 2010
    Last edited: Dec 20, 2010

    ndheah thread starter macrumors regular

    Joined:
    Sep 10, 2007
    Location:
    Green Bay, WI
    #7
    Let it go through the night - no dice, any other ideas?


    edit - got it working.
    I made a new user in Windows 7
    Loaded itunes and restored from there. It downloaded 4.2 again and then I was able to restore just fine.

    Thank you.
     

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