Hello,
My 3GS was stolen this morning so I set up a Remote Wipe using Find My iPhone. Turns out a neighborhood kid stole it and, luckily, his parents brought it back to me. As soon as I turned it on, the Remote Wipe started. Now, it's stuck on the Apple logo and isn't responding (won't reboot, iTunes doesn't see it, won't go into DFU mode). The Remote Wipe didn't complete.
I am *NOT* a thief! This really happened. I have a good reputation on a couple other forums where I post more often and I can post a photo of my purchase receipt from June 2009 if someone tells me how. I hope you believe me and help me.
I don't have Edge or 3G data service. I use my 3GS over Wifi. I thought this might be the problem, but the instructions to start remote wipe came to the phone over Wifi, so it should be able to continue over wifi.
Q: Has anyone experienced this type or problem or heard about it?
Q: Any ideas on how to fix this problem?
I've searched everywhere and couldn't find any information, or even a mention, of this type of problem. I appreciate any help.
Thanks,
DecagonTwo
(aka Decagon...I forgot my password
)
PHONE INFOS: 3GS, 3.0.1, jb with RedSn0w, not unlocked
WHAT HAPPENED
- remote wipe initiated
- screen went black
- Apple logo appeared
- empty white progress bar box appeared under Apple logo, but no progress bar started or went accross it
- white progress bar box disappeared
- spin wheel appeared superimposed over Apple logo, but did not spin
CURRENT STATUS
- for the past 4 hours, the steps above keep repeating, minus the empty progress box
- every few minutes it starts over again with the black screen
- 3 seconds later, the Apple logo pops up
- about a minute later the spin wheel shows up on top of the Apple logo and doesn't spin
- after a while the screen flashes black again and this process repeats
My 3GS was stolen this morning so I set up a Remote Wipe using Find My iPhone. Turns out a neighborhood kid stole it and, luckily, his parents brought it back to me. As soon as I turned it on, the Remote Wipe started. Now, it's stuck on the Apple logo and isn't responding (won't reboot, iTunes doesn't see it, won't go into DFU mode). The Remote Wipe didn't complete.
I am *NOT* a thief! This really happened. I have a good reputation on a couple other forums where I post more often and I can post a photo of my purchase receipt from June 2009 if someone tells me how. I hope you believe me and help me.
I don't have Edge or 3G data service. I use my 3GS over Wifi. I thought this might be the problem, but the instructions to start remote wipe came to the phone over Wifi, so it should be able to continue over wifi.
Q: Has anyone experienced this type or problem or heard about it?
Q: Any ideas on how to fix this problem?
I've searched everywhere and couldn't find any information, or even a mention, of this type of problem. I appreciate any help.
Thanks,
DecagonTwo
(aka Decagon...I forgot my password
PHONE INFOS: 3GS, 3.0.1, jb with RedSn0w, not unlocked
WHAT HAPPENED
- remote wipe initiated
- screen went black
- Apple logo appeared
- empty white progress bar box appeared under Apple logo, but no progress bar started or went accross it
- white progress bar box disappeared
- spin wheel appeared superimposed over Apple logo, but did not spin
CURRENT STATUS
- for the past 4 hours, the steps above keep repeating, minus the empty progress box
- every few minutes it starts over again with the black screen
- 3 seconds later, the Apple logo pops up
- about a minute later the spin wheel shows up on top of the Apple logo and doesn't spin
- after a while the screen flashes black again and this process repeats