3rd gen Apple TV no sound

Discussion in 'Apple TV and Home Theater' started by jaboc, Jan 19, 2013.

  1. jaboc macrumors newbie

    Joined:
    Apr 19, 2009
    #1
    Hi,

    I have a 3rd gen apple tv that has randomly stopped outputting sound. It worked yesterday and has no been touched since, but today no sound. I have tried using home libraries on two different computers and the radio. So it doesn't appear to be the computer stream, but the device itself.

    I tried turning the device off for a period, switching every sound setting in the menu (dolby on/off, output to 16-bit). I switched the port that the HDMI was connected to as well. No luck.

    Any help is much appreciated.
     
  2. braddicted2mac macrumors member

    braddicted2mac

    Joined:
    Dec 5, 2012
    Location:
    Canada
    #2
    TRy the known working HDMI cable first, next if possible try an Optical cable, Is it plugged into a receiver? is any other HDMI ports working? Try a new port if all else fails take it back to the store where you bought it ! Hopefully they will exchange it !
     
  3. justperry macrumors 604

    justperry

    Joined:
    Aug 10, 2007
    Location:
    In the core of a black hole.
  4. CrickettGrrrl macrumors 6502a

    CrickettGrrrl

    Joined:
    Feb 10, 2012
    Location:
    B'more or Less
    #4
    This happened to my Apple TV 2nd Gen a couple months ago, I looked it up and found this which worked:

    https://discussions.apple.com/thread/4120131?tstart=0

    You have to go into the Apple TV Settings, Audio & Video, and turn Dolby digital to off.

    It's some kind of bug, it happened to mine after an iOS :apple:TV update.
     
  5. cashinstinct macrumors newbie

    Joined:
    Jun 16, 2011
    #5
    Thanks a lot for the link.

    I had to turn off Digital Audio, put Apple TV to sleep and wake it up...

    I just received the Apple TV 3rd gen refurbished from Apple, so I was surprised there was no sound at all...
     

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