Hi,
I have a 3rd Gen apple tv and it was working fine until yesterday. There was a software update and now the physical remote control does not work. Fresh battery but no joy. The virtual remote on my phone works.
I notice that when I press the buttons on the physical remote the white light on the apple tv flashes but nothing happens. So it seems to be getting a signal but not responding. Very annoying. It must be related to the update that installed yesterday. Never had this problem before.
Thanks for your help.
I have a 3rd Gen apple tv and it was working fine until yesterday. There was a software update and now the physical remote control does not work. Fresh battery but no joy. The virtual remote on my phone works.
I notice that when I press the buttons on the physical remote the white light on the apple tv flashes but nothing happens. So it seems to be getting a signal but not responding. Very annoying. It must be related to the update that installed yesterday. Never had this problem before.
Thanks for your help.