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4.1 killed my iphone 4! AGGGH

B

beatmonkeytwo

macrumors regular
Original poster
Jan 22, 2009
101
0
UK
:mad::mad:

After I updated yesterday to 4.1 my phone restarted and it was charging up from the usb (the big green battery was on the screen). I disconnected the phone by itunes and when I tried to unlock it the screen was black! :mad::mad:

I have tried holding the sleep and power buttons down for 2 minutes but still nothing. The phone is completely dead!

Any ideas on what I can do? It's probably going to be a swap for a new phone in the apple store today, but I really need to get some stuff of it. Would this be possible? Thanks
 
beatmonkeytwo said:
:mad::mad:

After I updated yesterday to 4.1 my phone restarted and it was charging up from the usb (the big green battery was on the screen). I disconnected the phone by itunes and when I tried to unlock it the screen was black! :mad::mad:

I have tried holding the sleep and power buttons down for 2 minutes but still nothing. The phone is completely dead!

Any ideas on what I can do? It's probably going to be a swap for a new phone in the apple store today, but I really need to get some stuff of it. Would this be possible? Thanks
Click to expand...

Don't mind them, they like to be quite rude sometimes.
Anyway, google dfu mode (I don't have time to type out the process, it's easy) and restore it. OR you cn go to an Apple Store, see what they say.
Good luck!
 
Yes yes I know I always do (over 3 drives actually) but I had just got back from holiday and not had time, so those recent holiday snaps are the ones I need to get back.

I can't restore it, it will not show up on the desktop or itunes...
 
shadowbird423 said:
Don't mind them, they like to be quite rude sometimes.
Anyway, google dfu mode (I don't have time to type out the process, it's easy) and restore it. OR you cn go to an Apple Store, see what they say.
Good luck!
Click to expand...

Thanks. I have tried DFU mode and the phones just dead as a door nail! :(

I cant get any response out of it :confused:
 
IF DFU mode isn't working, I believe your only option is to bring it to apple.
 
beatmonkeytwo said:
I disconnected the phone by itunes and when I tried to unlock it the screen was black!
Click to expand...
I believe a pop-up in iTunes explicitly says you not to disconnect it after the update and before the (re)activation. Why did you do it anyway?
 
I've just been to the apple store on my lunch. They gave me a new replacement phone as the apple tech could not fix it. No signs of life whatever he tried.

He told me the itunes restore option should copy the photos back on my phone even though I did not have them sync'd :confused:
 
Anyone found a fix for this yet? Just happened to my phone, cannot get it in DFU mode or anything and the nearest store I have around here is over a hour away and that's a At&t(can they do anything?).
 
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