4.1 killed my iphone 4! AGGGH

Discussion in 'iPhone Tips, Help and Troubleshooting' started by beatmonkeytwo, Sep 9, 2010.

  1. beatmonkeytwo macrumors regular

    Joined:
    Jan 22, 2009
    Location:
    UK
    #1
    :mad::mad:

    After I updated yesterday to 4.1 my phone restarted and it was charging up from the usb (the big green battery was on the screen). I disconnected the phone by itunes and when I tried to unlock it the screen was black! :mad::mad:

    I have tried holding the sleep and power buttons down for 2 minutes but still nothing. The phone is completely dead!

    Any ideas on what I can do? It's probably going to be a swap for a new phone in the apple store today, but I really need to get some stuff of it. Would this be possible? Thanks
     
  2. beatmonkeytwo thread starter macrumors regular

    Joined:
    Jan 22, 2009
    Location:
    UK
  3. eastercat macrumors 68040

    eastercat

    Joined:
    Mar 3, 2008
    Location:
    PDX
    #4
    You did back up before you updated right? So what's the problem?
     
  4. beatmonkeytwo thread starter macrumors regular

    Joined:
    Jan 22, 2009
    Location:
    UK
    #5
    Nice constructive input, your great.

    All my apps are backed up, just not my photos.
     
  5. Jare macrumors 65816

    Jare

    Joined:
    Jun 17, 2010
    Location:
    Canada
    #6
    Life lesson: Back up everything you can't afford to lose.

    Do the restore.
     
  6. shadowbird423 macrumors regular

    shadowbird423

    Joined:
    Sep 8, 2009
    Location:
    Chapel Hill
    #7
    Don't mind them, they like to be quite rude sometimes.
    Anyway, google dfu mode (I don't have time to type out the process, it's easy) and restore it. OR you cn go to an Apple Store, see what they say.
    Good luck!
     
  7. beatmonkeytwo thread starter macrumors regular

    Joined:
    Jan 22, 2009
    Location:
    UK
    #8
    Yes yes I know I always do (over 3 drives actually) but I had just got back from holiday and not had time, so those recent holiday snaps are the ones I need to get back.

    I can't restore it, it will not show up on the desktop or itunes...
     
  8. beatmonkeytwo thread starter macrumors regular

    Joined:
    Jan 22, 2009
    Location:
    UK
    #9
    Thanks. I have tried DFU mode and the phones just dead as a door nail! :(

    I cant get any response out of it :confused:
     
  9. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #10
    IF DFU mode isn't working, I believe your only option is to bring it to apple.
     
  10. Trat macrumors regular

    Joined:
    Aug 31, 2010
    #11
    I believe a pop-up in iTunes explicitly says you not to disconnect it after the update and before the (re)activation. Why did you do it anyway?
     
  11. beatmonkeytwo thread starter macrumors regular

    Joined:
    Jan 22, 2009
    Location:
    UK
    #12
    I've just been to the apple store on my lunch. They gave me a new replacement phone as the apple tech could not fix it. No signs of life whatever he tried.

    He told me the itunes restore option should copy the photos back on my phone even though I did not have them sync'd :confused:
     
  12. freshfit macrumors newbie

    Joined:
    Sep 14, 2010
    #13
    Anyone found a fix for this yet? Just happened to my phone, cannot get it in DFU mode or anything and the nearest store I have around here is over a hour away and that's a At&t(can they do anything?).
     
  13. Phenomkickz macrumors member

    Joined:
    Jun 14, 2010
    #14
    happened to mines a few weeks ago i had to retirnn it and settle for a 4.0.2 :mad:
     

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