WRONG! Thats like saying a recall should be issued for the iPhone 4 when only 10% have the signal issue
Where do you people get your common sense from?
Lets see if it were me designing a OS and I relied on filed Bug Reports to correct issues existing in the O.S then I would evaluate which is issues are most wide spread & common to most users by the amount of bug reports filed for each particular issue.
10 People Complain & file a Bug Report ....Appears to be a Isolated Issue! ( Does Not Take Priority for things to fix!)
100 People Complain & file a Bug Report......(Holy Shi@T Houston We Have A Problem!)
Follow the Logic Through Simplicity????
That's not the way we work in the software development industry, well (did), web (vBulletin) at least.
Duplicate reports are closed, and nothing else is taken from it. It doesn't tell us how wide-spread it is. The majority of users don't care if there's a bug - as long as it is sorted out.
I've seen 73 bug reports for a really minor thing. In fact, it was so minor that instructions were given how to correct it. That bug didn't affect the overall usability or functioning of the web application, but it existed by people playing and exploring with the software.
One of the nightmares for bug tracking managers are duplicate reports - many times the developers do not see that there are a lot of duplicates, just that the bug has been confirmed by more than one case.
I get my common sense from being: Information Systems Manager, Senior Web Developer and working in Quality Assurance Teams. This is the simple logic we've followed every time. The aim is to eradicate as many bugs as possible.
Ever heard of report priorities? This is where the reporter can specific whether the issue is a show stopper, a blocker or whatever. This determines the order and priority in which cases are fixed/looked at.
If 100 people report a bug about a misspelling and 12 people report a bug about a a component which is failing, and causing the system to fail, which do you address first, the misspelling?
