4G/LTE not working on our U.S. iPhones in Denmark

Rizvi1

macrumors 6502a
Original poster
Mar 29, 2006
803
8
Maryland
We're visiting Denmark from the U.S. and the 4G/LTE won't work on our iPhones. It seems like it should though. Back in the U.S we have Verizon. I have the iPhone 5s A1533 and my wife has the iPhone 6 A1549.

We both purchased Lebara Mobile sim cards today and both of our phones are giving us the network "Telenor DK" using the automatic carrier selection feature. But on both our phones, we're only able to get and use "E" ("edge" I assume) or "3G." Not seeing 4G or LTE.


I looked on this page here: http://www.bredbaandsmatch.dk/english/mobile-broadband-coverage/frequency-bands/ and it says that in Denmark:
  • TDC has access to the 800 and 2600 MHz bands.
  • Telia/Telenor shares network and has access to 800, 1800 and 2600 MHz bands.
  • 3 (Hi3G) has access to 1800 and 2600 MHz bands.
I then looked at the https://www.apple.com/iphone/LTE/ page and it says that the iPhone 5s A1533 model has the LTE Band Support:

1 (2100 MHz)
2 (1900 MHz)
3 (1800 MHz)
4 (AWS)
5 (850 MHz)
8 (900 MHz)
13 (700c MHz)
17 (700b MHz)
19 (800 MHz)
20 (800 DD)
25 (1900 MHz)


And the iPhone 6 A1549 model has LTE Band Support:

1 (2100 MHz)
2 (1900 MHz)
3 (1800 MHz)
4 (AWS)
5 (850 MHz)
7 (2600 MHz)
8 (900 MHz)
13 (700c MHz)
17 (700b MHz)
18 (800 MHz)
19 (800 MHz)
20 (800 DD)
25 (1900 MHz)
26 (800 MHz)
28 (700 APT MHz)
29 (700 de MHz)


So it seems Telenor is giving us the bands both the iPhones need for it to work. Not sure why it's not working.

The only other possible thing of note worth mentioning is that I'm on Software 8.1.3 on my iPhone 5s. I haven't yet updated yet to 8.3 which I think is the latest. And my wife is on 8.1.2. on the iPhone 6. She also hasn't updated yet to 8.3.
 

Martin81

macrumors regular
Oct 14, 2013
184
55
Germany
What kind of product have you booked? If I look at lebara.dk it says that the data packages use 3G.
So it is possible that Telenor has LTE but your package doesn't support it.
 

Rizvi1

macrumors 6502a
Original poster
Mar 29, 2006
803
8
Maryland
What kind of product have you booked? If I look at lebara.dk it says that the data packages use 3G.
So it is possible that Telenor has LTE but your package doesn't support it.
Crap. That could explain it. Alright, I gotta find a prepaid provider who Can let me use the LTE.
 

bushido

Suspended
Mar 26, 2008
8,070
2,754
Germany
Crap. That could explain it. Alright, I gotta find a prepaid provider who Can let me use the LTE.
still be careful tho. lte doesnt mean lte. at least in Germany. u may get "lte" but depending on how much u pay the speed u get is different like i only have 21mbit/s lte on mine while others who r willibg to pay more get 52mbit/s lte etc
 

Martin81

macrumors regular
Oct 14, 2013
184
55
Germany
Crap. That could explain it. Alright, I gotta find a prepaid provider who Can let me use the LTE.
Is 3G coverage that bad? I mean you have already bought these two Lebara SIM cards.
I'm not sure how it is in Denmark, but for example in Germany you need a valid local address to activate a contractless SIM card.
lte doesnt mean lte. at least in Germany. u may get "lte" but depending on how much u pay the speed u get is different like i only have 21mbit/s lte on mine while others who r willibg to pay more get 52mbit/s lte etc
But it's still LTE. But your right: the max speed depends on your contract.
 

Rizvi1

macrumors 6502a
Original poster
Mar 29, 2006
803
8
Maryland
Is 3G coverage that bad? I mean you have already bought these two Lebara SIM cards.
I'm not sure how it is in Denmark, but for example in Germany you need a valid local address to activate a contractless SIM card..
3G isn't bad but if I can get 4g/LTE I'd like to. I'm in a good position to go with someone else on my card right now.

We bought two of the LebarA SIM starter kits for 49kr each which is $7.30 USD each. starter kit is just the SIm and 10kr credit. I loaded up 100kr onto her card for 2gb of data. but on mine I'm now done with the 10kr credit. So rather than add more onto there I can find another SIM provider. Just have to figure out who I can get who will give me 4g/LTE for prepaid.
 

Rizvi1

macrumors 6502a
Original poster
Mar 29, 2006
803
8
Maryland
still be careful tho. lte doesnt mean lte. at least in Germany. u may get "lte" but depending on how much u pay the speed u get is different like i only have 21mbit/s lte on mine while others who r willibg to pay more get 52mbit/s lte etc
..But it's still LTE. But your right: the max speed depends on your contract.
Yeah I'm ok if it's a slower LTE. I just want LTE if I can get it
 
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