4S constantly disconnecting from data; forced to reset

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Jamesesesesess, Jun 21, 2012.

  1. Jamesesesesess macrumors 6502a

    Nov 26, 2011
    Ever since yesterday, my iPhone 4S has been doing this annoying thing where the data services will simply stop working. The bars or '4G' symbol don't disappear; they look the same as if I had full working coverage. However, anything involving data doesn't work. Spotify doesn't stream, Twitter doesn't refresh, pages in Safari don't load, etc. I don't know if calling and texting still work as most of the people I text use iMessage anyone, and I rarely call, but I know for sure that the data stops working. However, soft resetting the phone solves the issue... temporarily. I've had to do it twice today and once yesterday. I've had issues before where it won't turn off, it will immediately turn back on, and also where it will completely crash when I'm using a simple app like Twitter (freezes, screen freaks out, then takes me back to the lock screen). Could there be something wrong internally? I have dropped it a few times, but those caused damage of nothing more than a few light scratches. It's on the latest firmware (5.1.1), if that matters.
  2. Jamesesesesess thread starter macrumors 6502a

    Nov 26, 2011
  3. Jamesesesesess thread starter macrumors 6502a

    Nov 26, 2011
    Can anyone at all help me? lol.

    At this point I can barely use my 4S anymore, the data only stays connected for a couple minutes after each reset and after that it's nothing. Also the battery is skyrocketing down, I had it charging all night, then unplugged it for 2 hours (2 hours of literally NO use), and it was already down to 73%. I seriously wish these issues were happening a week ago because I was in Minneapolis by 5 Apple stores. Now the closest one is 3 hours away and I'm not driving that far.
  4. Phrasikleia macrumors 601


    Feb 24, 2008
    Over there------->
    Did you ever get this issue resolved? My husband's phone is doing something similar. If he goes into settings and turns his cellular data off and then back on, it starts working again, but it seems to disconnect every time he goes out of range of a WiFi network.
  5. bloutrein macrumors regular


    Sep 6, 2011
    This problem has started ever since the upgrade from 5.0.1 to 5.1.

    I am not sure what exactly it involves but it must be an iOS bug of some sort.

    There is currently a temporary solution without the need for soft reset. On your iPhone go to Settings > General > Reset > Reset Network Settings

    However, it doesn't seem to solve the issue completely as it will come back.

    There is a well frequented thread on the Apple Community forums below with lots of accounts for this issue but with no solution so far (I personally have never experienced/noticed it):


    I would be interested to learn whether there is such issue occurring with the iOS 6 preview.
  6. skabadelic macrumors member

    Sep 26, 2007
    This is not happening to me, but I have two (!) friends having the same issue. It's only the iPhones, and it's only the home networks.

    One is Windows. One is Apple.

  7. rayward macrumors 68000

    Mar 13, 2007
    Houston, TX
    I just posted about the same issue (before I saw this one). I was hoping that reinstalling iOS would fix it, but it seems from this that I might be wasting my time with that.

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