4s Ringer Screen Pops Up Randomly

Discussion in 'iPhone' started by vincent6396, Oct 26, 2011.

  1. vincent6396 macrumors member

    Joined:
    Nov 4, 2007
    #1
    It's a 16GB black model. My wife had it for about a week then suddenly without touching the ringer buttons the screen just pops up. She called AT&T and they can't seem to fix it, does anyone have a solution to fix the problem or we better off taking it in for a exchange?
     
  2. vincent6396 thread starter macrumors member

    Joined:
    Nov 4, 2007
  3. wellok macrumors 6502

    Joined:
    Oct 12, 2011
    #3
    Is there a case on it that is perhaps pushing on the buttons?
     
  4. vincent6396 thread starter macrumors member

    Joined:
    Nov 4, 2007
    #4
    There is a case but the buttons are left exposed.
     
  5. FreakinEurekan macrumors 68040

    FreakinEurekan

    Joined:
    Sep 8, 2011
    Location:
    Eureka Springs, Arkansas
    #5
    It definitely thinks a button is being pushed. Genius bar, if you're near an Apple store - otherwise, call them.
     

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