So I'll go ahead and be "that person" and ask if you've tried turning the in-call volume up?
There's a plastic film covering the earpiece. Take it off and you'll be fine. My wife did the exact same thing with her iPhone 4.
LOL. Yes...the volume is all the way up, and there is no plastic.
Haha! Ah well, I'm out of ideas then. Sorry!
I already exchanged the phone once and can't hear a darn thing even on the second one.
There's a plastic film covering the earpiece. Take it off and you'll be fine. My wife did the exact same thing with her iPhone 4.
LOL. Yes...the volume is all the way up
is it actually positioned right on your ear
Ok I had the same issue with my 5c and tried everything! I then wondered if the little incoming microphone was dirty and guess what? It was. Take a rounded toothpick and gently clean out the crud ( for me it was make-up) and suddenly and miraculously I can hear very well!If I have the phone up to my ear, the call is so quiet I can barely hear the person speaking.
Anyone else experiencing this?