^
You won't get a new boxed phone...they will give you a (most likely) new, unused phone from a supply of phones that do not come with all the accessories, etc.
They will instruct you to keep your box and accessories and just trade the actual device. Let us know if your swap ends up with you getting a non-annoying, non-buzzing phone.
Well... after some convincing I got them to swap the phone, however this one buzzes as well. oh well i tried.
The guy said his sounds the same and there is nothing wrong with it and that he couldn't swap it for no reason, but he talked to his manager who approved a swap. He said there was no guarantee the new one would be any better and I couldn't swap it again for that reason. I knew as soon as he handed it to me it had the same problem, I could hear it in the NOISY apple store. i guess its not THAT big a deal but after first hand experience of how beautifully silent it can be, its just hard to accept
perhaps i'll just walk around with a clamp on the lower right corner
I don't know technically how these things work, but can apple adjust the vibration at all? like if they could turn it down a little, maybe it wouldn't hit the "sweet spot" frequency that makes the phone buzz. if that's even the case.