4TB backup plus - wont show in Mac, please help!

[sean1983]

Hi. I have a big problem - my 4tb backup plus was accidently ejected and now it will not load up. It looks like it will not mount - it shows up in disk utility (see attached image) but whenever I click repair disk it starts but then it causes my macbook to shut down. I really want to recover the files that are on this disk. Has anyone got any suggestions PLEASE! Thanks in advance.

 

[Weaselboy]

What happens if you select the drive itself in Disk Util up where is says 4TB Seagate... then try a repair disk.

 

[sean1983]

if i click on 4tb seagate verify/repair disk are both greyed out. if only gives those options when i click on disk1s1

 

[Macman45]

I'd try the disk in a caddy to see if its readable...you may be able to recover your important files that way.