4TB backup plus - wont show in Mac, please help!

Discussion in 'Mac Basics and Help' started by sean1983, Jul 27, 2013.

  1. sean1983, Jul 27, 2013
    Last edited: Jul 27, 2013

    sean1983 macrumors newbie

    Jul 27, 2013
    Hi. I have a big problem - my 4tb backup plus was accidently ejected and now it will not load up. It looks like it will not mount - it shows up in disk utility (see attached image) but whenever I click repair disk it starts but then it causes my macbook to shut down. I really want to recover the files that are on this disk. Has anyone got any suggestions PLEASE! Thanks in advance.

    Attached Files:

  2. Weaselboy Moderator


    Staff Member

    Jan 23, 2005
    What happens if you select the drive itself in Disk Util up where is says 4TB Seagate... then try a repair disk.
  3. sean1983 thread starter macrumors newbie

    Jul 27, 2013
    if i click on 4tb seagate verify/repair disk are both greyed out. if only gives those options when i click on disk1s1
  4. Macman45 macrumors G5


    Jul 29, 2011
    Somewhere Back In The Long Ago
    I'd try the disk in a caddy to see if its readable...you may be able to recover your important files that way.

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