4TB backup plus - wont show in Mac, please help!

Discussion in 'Mac Basics and Help' started by sean1983, Jul 27, 2013.

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  1. sean1983, Jul 27, 2013
    Last edited: Jul 27, 2013

    sean1983 macrumors newbie

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    Jul 27, 2013
    #1
    Hi. I have a big problem - my 4tb backup plus was accidently ejected and now it will not load up. It looks like it will not mount - it shows up in disk utility (see attached image) but whenever I click repair disk it starts but then it causes my macbook to shut down. I really want to recover the files that are on this disk. Has anyone got any suggestions PLEASE! Thanks in advance.
     

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  2. Weaselboy, Jul 27, 2013

    Weaselboy Moderator

    Weaselboy

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    #2
    What happens if you select the drive itself in Disk Util up where is says 4TB Seagate... then try a repair disk.
     
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  3. sean1983, Jul 27, 2013

    sean1983 thread starter macrumors newbie

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    #3
    if i click on 4tb seagate verify/repair disk are both greyed out. if only gives those options when i click on disk1s1
     
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  4. Macman45, Jul 27, 2013

    Macman45 macrumors G5

    Macman45

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    #4
    I'd try the disk in a caddy to see if its readable...you may be able to recover your important files that way.
     
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