500gb to toshiba external drive not recognized

Discussion in 'iMac' started by vagos1103gr, Dec 10, 2014.

  1. vagos1103gr macrumors regular

    Joined:
    Jul 25, 2013
    #1
    500gb to toshiba external drive not recognized On imac 5k, on my laptop I can see it but not in imac, even on bootcamp windows 8.1. I called apple customer care we couldn't make it to recognize. I format the drive and in ntfs and exfat32. If I put usb stick on sub slot on iMac is recognized.
     
  2. jdphoto macrumors 6502

    jdphoto

    Joined:
    Jan 13, 2014
    #2
    Does it show up in Disk Utility? When you plug it in can you feel the hdd spinning up in the enclosure?
     
  3. vagos1103gr thread starter macrumors regular

    Joined:
    Jul 25, 2013
    #3
    No it doesn't show up to disc utility and when I pluged in the light in on on hd and is spining
     

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