502 error message to enter into iTunes Store

Discussion in 'Mac Apps and Mac App Store' started by paolotombolini, Aug 6, 2008.

  1. paolotombolini macrumors newbie

    Aug 5, 2008
    Dear Friends,
    my pc is part of a company lan with firewall ISA 2004, Small Business server by Microsoft.
    When I downloaded Itunes a year ago, everything worked perfectly and I downloaded files normally.

    Since some months, opening the iTunes with the aim to go to the Store, I have been finding out a warning message "error 502: I cannot connect with Itunes Store, please controll your lan connection and try again."

    The same happens if I click a link from the newsletter that brings to music store. Hereby the message:

    Technical Information (for support personnel)
    Error Code: 502 Proxy Error. Non implemented (-2147467263)
    Ip address: ....................
    Date: 06/08/2008 6.30.46
    Server: sbsad.pippo.lan
    Source: web filter

    We tried some changes on the firewall specification, but they didn't work.

    Is there anyone who can help me?

    thanks in advance!

  2. fireshot91 macrumors 601


    Jul 31, 2008
    Northern VA
    (not to be judgemental or prejudice, or racist, or any other bad thing, im a good honest nice dude)...but of course...your from Italy and your name has to be Paolo

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