50gb iCloud Plan Discontinued

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by mrt209, Apr 19, 2017.

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  1. mrt209, Apr 19, 2017
    Last edited: Apr 19, 2017

    mrt209 macrumors 6502

    Joined:
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    Location:
    USA/Germany
    #1
    Just got this email from Apple:




    I didn't cancel my subscription so I'm confused. Did Apple discontinue the plan or did they just cancel mine? In the past when they've discontinued a plan they've always upgraded me to the knew one.

    I tried to check under "change storage plan" in the iCloud settings but keeps on saying can't connect to iCloud.

    Thanks
     
  2. Howlinmoon macrumors newbie

    Howlinmoon

    Joined:
    Apr 26, 2013
    #2
    It's not just you - I received the same form letter email today also.

    At the very least, they could have included a link to an explanation why.
     
  3. mrt209 thread starter macrumors 6502

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    USA/Germany
    #3
    Good to know I'm not the only one, and agree they should explain whats going on
     
  4. LMcco macrumors newbie

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    Apr 19, 2017
    Location:
    `London, UK
    #4
    Also received same email 20 minutes ago. No idea why and my iCloud storage seems fine... weird....
     
  5. willmtaylor macrumors G3

    willmtaylor

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    #5
    I haven't received anything. Will keep an eye out though.
     
  6. nortonandreev macrumors 6502

    nortonandreev

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    #6
    It seems that Apple has discontinued the 50 GB plan.
     

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  7. Idarzoid macrumors 6502

    Joined:
    Mar 15, 2013
    #7
    I'm on 50GB plan and I haven't received an email yet, checked my iCloud account, still on the plan.
     
  8. willmtaylor, Apr 19, 2017
    Last edited: Apr 19, 2017

    willmtaylor macrumors G3

    willmtaylor

    Joined:
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    #8
    When I try to check my storage plan, I get an error message:

    IMG_0809.PNG

    Even after restarting, I get the same error message on my iPhone. What gives?

    IMG_8690.PNG

    --- Post Merged, Apr 19, 2017 ---
    Did any of you previously have an annual plan?
     
  9. keysofanxiety macrumors 604

    keysofanxiety

    Joined:
    Nov 23, 2011
    #9
    I get the same error as you when I select Change Storage Plan. Otherwise, Manage Storage seems to show everything as it should be.

    I'm on the 50GB plan, paying monthly. Never paid annually.

    I haven't got an email from Apple yet to say it's been discontinued though. Have you? :confused:
     
  10. mike.coulter macrumors regular

    mike.coulter

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    Location:
    Cardiff
    #10
    Mine's still there for me...
     

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  11. Connor Linfoot macrumors newbie

    Connor Linfoot

    Joined:
    Apr 19, 2017
    Location:
    Sheffield, UK
    #11
    Also got the email, was on the 50GB plan per month. Also logged into iTunes and then subscriptions and it says Apple Music is discontinued too?

    Maybe this is a big mistake on Apple's end?
     

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  12. keysofanxiety macrumors 604

    keysofanxiety

    Joined:
    Nov 23, 2011
    #12
    That's even weirder -- yours says you have the largest storage plan available, but that's definitely not right as you're on 50GB.

    I'd wager that if you selected Dowgrade Options, you'll get a similar error with Cannot Connect to iCloud.
     
  13. mike.coulter macrumors regular

    mike.coulter

    Joined:
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    Location:
    Cardiff
    #13
    Nope! Weird...

    I clicked through and it gives me the option to downgrade to the 5GB option...
    --- Post Merged, Apr 19, 2017 ---
    Could it be something to do with an announcement tomorrow?
     

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  14. keysofanxiety macrumors 604

    keysofanxiety

    Joined:
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    #14
    Ho hum. :confused:

    Well one thing's for sure: either there's an iCloud issue, or Apple are revising some storage tiers/pricing at the moment. Apple's system status currently shows as all OK, but when has that ever meant anything? :p
     
  15. willmtaylor macrumors G3

    willmtaylor

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    #15
    Seems to definitely be some server side issues this morning.
     
  16. Howlinmoon macrumors newbie

    Howlinmoon

    Joined:
    Apr 26, 2013
    #16
    Attempting to query my iCloud storage plan requires me to force System Preferences to quit - it gets stuck...
     

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  17. Phil A. Moderator

    Phil A.

    Staff Member

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    Shropshire, UK
    #17
    I get the same thing. Bit of a head scratcher!
     

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  18. keysofanxiety macrumors 604

    keysofanxiety

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    Nov 23, 2011
    #18
    Sorry Howlin, but this is all I could think of when I saw your post... :D

    123123.png
     
  19. GDMcG macrumors newbie

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    Jul 30, 2008
    #19
    --- Post Merged, Apr 19, 2017 ---
    Same here.
     
  20. keysofanxiety macrumors 604

    keysofanxiety

    Joined:
    Nov 23, 2011
    #20
    Unsurprisingly, Apple Support haven't a clue and they don't much care (slow day at work, figured I'd check). Ah well, looks like we'll wait it out and see what the system status says, or until MacRumors reports on it.
     
  21. ACST Suspended

    Joined:
    Sep 5, 2016
    #21
    Same mail here, storage seems fine atm. Hope they're just making the 50GB standard. Since 5GB is even too small nowadays for 1 Apple device.
     
  22. willmtaylor macrumors G3

    willmtaylor

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    #22
    Here's hoping.
     
  23. buddylreno macrumors newbie

    buddylreno

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    Apr 19, 2017
    #23
    I got the same thing except it was for 200GB. I also can't connect to iCloud to change my plan. iCloud Storage seems fine otherwise.
     
  24. willmtaylor macrumors G3

    willmtaylor

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    #24
  25. Jstncprn637 macrumors newbie

    Jstncprn637

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    #25
    --- Post Merged, Apr 19, 2017 ---
    --- Post Merged, Apr 19, 2017 ---
     
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