I've been trying to run and install the Office '08 12.1.1 update since last week that has been labeled "critical." It was released sometime in June, I believe. However, I absolutely can NOT get through the Installation part - "Preparing Office 2008 12.1.1 Update - Running Quit Microsoft Applications Installer script." It's been on this for almost 2 hours. Is it really supposed to take this long or is this an error/bug I'm experiencing? Any help would be appreciated. Thanks in advance!