Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

el3ctone

macrumors member
Original poster
Jun 28, 2008
51
0
Long story short, just got my MacBook Pro 2 weeks ago, and I had to bring it to a genius for repair because the Trackpad button failed out of the box.

I have actually been through 4 other MBPs prior to this one, with this one being the most flawless out of them.

1) Dust behind LCD panel (visible on screen), store manager processed replacement immediately.
2) Yay! my perfect MBP...NOT! Couple days of using it, the fan started to make ridiculous grinding noises.
3) No problem...right? Nope, the latch hook spring broke once i opened it at home (latch hook dangling at all times)
4) Dust got in the back of Lcd panel 5 days after getting t.

AND.......

5) Fifth one looks like the charm! Everything looked nice pretty much. BUT Trackpad button was unresponsive, dropped files while dragging before i actually released the button.


Brought it in again, and I told them why don't we just get this repaired, ill leave it here for a few days, this way I wont have to come back ever again with a new problem.

Yeah, everything went well, with the exception that the so-called "geniuses" can't even put screws on right. My grandma could put on screws better than that.

What can I do about my screws, I REALLY don't want to go back to the store anymore, because it AIN'T CLOSE, and GAS is NOT CHEAP.
Hope someone can give me some input on this about what i should do.
Give applecare a call? Will they send me a replacement set of screws?

Heres a pic of my "SCREW" issue.

mydamagedscrewsln8.jpg
 
Hmm it looks like the Genius are not so geniuus. Sorry for that. I can't help you though cos Im not (yet) a mac user.
 
I'm really sorry to hear that tale of woe; sounds like a bad story, and as Fabiano has put it, you really have paid for your sins in this life, probably the next life, and most likely the one after that, too. Keep chasing them. Anyway, you have paid quite a lot of money for that machine; therefore, you deserve to have it functioning properly, and working as it is designed to, without build flaws, or other problems. Cheers.
:apple: MBP 15.4", 2.4 ghz, 2 GB RAM, 160 HDD; :apple: iPod classic 30 GB
 
keep on at them, theve got a couple thousand quid/dollars they can sort you out some screws (that they probably get for about 10p.)
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.