I just noticed yesterday that my white 5C started showing discoloration on the upper right corner of the plastic backing. I am not sure if you can see it in the picture. I set up a genius appointment later today. Has anyone encountered it before? I got the phone at launch so I am outside of the 30-day window. Would they still swap it with a new one? Thanks
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5C - Plastic Backing Discoloration
- Thread starter mexxdude
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I'd have to see a full, in focus picture to see if its actually discoloring. From that picture I can't tell.
If it is a true "discoloration" they will swap it out. However if it looks like it's from a drop or something they won't switch it out for just that reason. Honestly if I were you and it bothered me bad enough to be sure I got a new one ... I'd just tell them the speakers cut in and out on occasion. I know it works and they will give you a new one. I'm not saying it's an excuse to use all the time, but anything that happens on "occasion" can't be "checked." Therefore they will run diagnostics and ask you if you restored just tell the. Yes and your out in 10 minutes and happy.
Did you have a case on that iPhone 5C?
Harkening back to the iPhone 3G/3GS days, discoloration on the white case as often blamed on color transferring from a case onto the back of the phone.
Harkening back to the iPhone 3G/3GS days, discoloration on the white case as often blamed on color transferring from a case onto the back of the phone.
It's not going to stay white like virgin snow forever. Throw it in a case if you don't like it looking dirty.
Hopefully this is a better picture. If you stare at the area within the red square, you should see some faint lines.
I don't use a case. And I do clean my phone daily with iKlear. I haven't dropped the phone so the surface is smooth. It almost looks like the lines are underneath the clear coat. My concern is that it will get worse over time.
I don't use a case. And I do clean my phone daily with iKlear. I haven't dropped the phone so the surface is smooth. It almost looks like the lines are underneath the clear coat. My concern is that it will get worse over time.
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Depends. Obviously no one here will be able to say "yes. pick up your new phone today at 1PM" so it makes it moot what anyone here thinks. I have seen Apple be OVERLY generous at times, and because you bought a phone that they are desperately trying to push because of what it is, they might do it just to make you happy.
If it were me I would try, but I also wouldn't be upset if they said no or only offered to do it for the replacement fee or AC+ charge (assuming you have AC+).
As far as getting a "new" phone: if you get past the first stage that answer is still "probably". They haen't had the rush of returns to be able to refurb the C's yet like they have the S's (which by the way, are almost ALL refurb now, especially in SG), so your odds are good that it is truly a new white box phone and not a refurb YET. That might change soon.
Take it in, try, but don't expect the moon for something that is nearly impossible to see in 2 pictures that are TRYING to show the issue. If it's that slight, you might just have to live with it, especially now that it's been 30 days.
If it were me I would try, but I also wouldn't be upset if they said no or only offered to do it for the replacement fee or AC+ charge (assuming you have AC+).
As far as getting a "new" phone: if you get past the first stage that answer is still "probably". They haen't had the rush of returns to be able to refurb the C's yet like they have the S's (which by the way, are almost ALL refurb now, especially in SG), so your odds are good that it is truly a new white box phone and not a refurb YET. That might change soon.
Take it in, try, but don't expect the moon for something that is nearly impossible to see in 2 pictures that are TRYING to show the issue. If it's that slight, you might just have to live with it, especially now that it's been 30 days.
People can't stay away from doing this? Can they? How is he a fool? Is the iphone 5 a good phone? Yes it is so what makes someone. Fool for buying this one. Every damn thread that mentions 5c someone has to say something....
Oh come on, that's a ridiculous comment.
Anyway OP I can't see anything in either of the pictures, but if it bothers you that much it's worth a try.
I know ... That's what I thought. In this forum you can't have a civil conversation.
