Hello! I ordered a 60 gig 5g black ipod video. I have never had a problem with it, but today it just WON"T TURN OFF! I have tried holding the play button. I have tried manually resetting it. It still plays music and video, it just won't turn off so the battery just keeps draining. Is anyone having this problem? I have an applecare protection plan and called but waited on the phone for a long time and never got anyone. Anyone have any advice?