Hello all, just got the 17 Pro Max and 5G standalone is disabled. Says my SIM card does not support it. I’m on AT&T. Anyone else having this issue? I called AT&T and they said they couldn’t do anything about it on their end. What?!
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5G Standalone disabled?
- Thread starter CaptainEvangelist
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It's been blanked out for me for as long as I can remember.
Couple of things.
I think ATT really has not rolled out true 5G in many places. Per their website, it's only in arenas, busy areas. So really can't limit ATT to SA mode only.
And, unfortunately, it's nothing Apple can do. Not iOS related. The Standalone option is carrier controlled. Will need to deal with ATT.
support.apple.com
Couple of things.
I think ATT really has not rolled out true 5G in many places. Per their website, it's only in arenas, busy areas. So really can't limit ATT to SA mode only.
And, unfortunately, it's nothing Apple can do. Not iOS related. The Standalone option is carrier controlled. Will need to deal with ATT.
Use 5G with your iPhone - Apple Support
iPhone 12 models or later work with the 5G cellular networks of certain carriers. Learn how to use 5G cellular service.
Im on an older unlimited plan…I wondered if that was the cause? Maybe standalone is tied to certain plans?It's been blanked out for me for as long as I can remember.
Couple of things.
I think ATT really has not rolled out true 5G in many places. Per their website, it's only in arenas, busy areas. So really can't limit ATT to SA mode only.
And, unfortunately, it's nothing Apple can do. Not iOS related. The Standalone option is carrier controlled. Will need to deal with ATT.
Use 5G with your iPhone - Apple Support
iPhone 12 models or later work with the 5G cellular networks of certain carriers. Learn how to use 5G cellular service.
Also, my wife’s 16 Pro and my iPad Pro both have the toggle on.It's been blanked out for me for as long as I can remember.
Couple of things.
I think ATT really has not rolled out true 5G in many places. Per their website, it's only in arenas, busy areas. So really can't limit ATT to SA mode only.
And, unfortunately, it's nothing Apple can do. Not iOS related. The Standalone option is carrier controlled. Will need to deal with ATT.
Use 5G with your iPhone - Apple Support
iPhone 12 models or later work with the 5G cellular networks of certain carriers. Learn how to use 5G cellular service.
You'll have to ask ATT.
The option is controlled by the carrier settings file. Controls features that the carrier will support on a device. Each carrier has their own configuration files. No master file for this.
Usually gets updated during an OS update but will sometime see a message about updating carrier settings on the device.
No matter what, could be almost anything other than an iOS issue.
The option is controlled by the carrier settings file. Controls features that the carrier will support on a device. Each carrier has their own configuration files. No master file for this.
Usually gets updated during an OS update but will sometime see a message about updating carrier settings on the device.
No matter what, could be almost anything other than an iOS issue.
For sure. I have escalated to Advanced Tech Support twice and the two reps I have gotten have given conflicting information.
Upgraded from 14 pro max to 17 pro max; had 5g standalone ON on my 14 pro max, but after upgrading to 17 pro max, that option is now greyed out. I’m on At&t as well, same plan.