5K issue with desktop pic and dock

Discussion in 'iMac' started by MarkUK, Aug 6, 2019.

  1. MarkUK macrumors newbie

    Joined:
    Aug 6, 2019
    Location:
    London
    #1
    I have a 5k Mac and within the last couple of weeks randomly after start up (restarting doesn't always cure it) the desktop pic is around 2/3 the size it should be and is tucked in to top left side of the screen plus the dock totally disappears.

    I can get the dock to show up on the left hand side of the screen but not the bottom.

    I'm not sure if it coincides with a recent software update which is now 10.14.6

    any thoughts?

    Tia
     
  2. priitv8 macrumors 68040

    Joined:
    Jan 13, 2011
    Location:
    Estonia
    #2
    Did you install the 10.14.6 Supplemental Update already?
    Screenshot 2019-08-07 at 01.00.32.png
     
  3. MarkUK thread starter macrumors newbie

    Joined:
    Aug 6, 2019
    Location:
    London
    #3
    Yes a couple of days ago, I kinda hoped this was a response to this issue, alas it didn't sort it as it happened about 20 mins ago
     
  4. priitv8 macrumors 68040

    Joined:
    Jan 13, 2011
    Location:
    Estonia
    #4
    In that case you may be looking at a hardware failure. A visit to genius or service might clarify.
    I have not seen something like this on mine and I am also through all the updates.
     

Share This Page

3 August 6, 2019