5S battery probs

[IpadSC400]

The genius wouldn't know. There is nothing on the white box phones to identify if they're new or refurb. The only way that he would have a good CHANCE of being right, is if your phone was replaced within the first couple months of the release date of your phone. Even then, those could be refurbished as well.

It was 4 months after the 5S released.

Anything in a white box is a refurb......but some people like to think otherwise. Refurbs are ok, not new but still ok.

I guess I have no way of 100% knowing if it was new or not, I am basing it off of the fact that the genius bar said it was new. He even said it was like his third iPhone 5S taken into the genius bar at this certain store ever...

 

[joeblow7777]

I charge my 5s overnight and when I take it off charge and use it for a couple of minutes it instantly drops to 99%

I think that's pretty normal, actually. Remember that the battery percentage is always an estimate. Anything in the 98-100 range basically means full. I also suspect that when left charging over night the battery may be kept just a hair under full to prevent overcharging and harm to the battery, but that's just a guess.

 

[eneisch]

Balderdash. Your iPhone 5S is under a yeara old. It is under Apple's 1 year defective electronics warranty. If there is no water damage, icloud lock, damage, cracks, dents, ext, you're likely to walk out with a brand new 5S. No kidding. You'll see.

Apple does not give you a new phone anymore if it is just a battery issue. They replace the batteries in the back of the store now. Same for cracked screen replacements. This is because Apple designed these repairs to be simpler than they used to be and have staffed their stores with repair techs.

Giving out new and refurbished phones was costing them too much money. They only replace the phone if the damage is not able to be repaired onsite (for example the phone is water damaged, has a bad logic board or if they can't figure out the issue) In the OP's case the screen flickering could have been caused by a bad LCD but could have also been caused by a bad logic board so Apple replaced it. Sometimes you just get a cool Genius that helps you out and replaces it, but they are not supposed to do that anymore.

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The genius wouldn't know. There is nothing on the white box phones to identify if they're new or refurb. The only way that he would have a good CHANCE of being right, is if your phone was replaced within the first couple months of the release date of your phone. Even then, those could be refurbished as well.

+1 If you return your phone a few weeks after launch the white box may contain a new unit as they don't have that many refurbs yet. But it may also contain a new phone that didn't pass QC at the factory and was refurbished before it was ever sold as new. Since Apple is known for having some of the best refurbs in the industry it should not be much of an issue.

 

[MrMister111]

Agree with the post above. I was expecting a battery replacement on the current phone rather than a replacement (refurb).

Not sure as above that because I mentioned a screen flickering I was getting that he decided to swap out the whole iPhone.