5s calls go directly to voicemail--no ring

Discussion in 'iPhone Tips, Help and Troubleshooting' started by alainr, Feb 19, 2014.

  1. alainr macrumors regular

    Joined:
    Apr 20, 2008
    #1
    I have an iphone 5s. verizon is my carrier.

    Sometimes a call goes directly into my voicemail without ringing.

    It is not constant. I may get one phone call and then 10 minutes later (and i am in the same place) I see a message that someone called, but the phone did not ring. 30 minutes later, a call comes thru.

    this has happened in different locations.

    i don't have do not disturb on, nor the mute button.

    any solutions?
     
  2. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #2
    What do you mean by seeing a message that someone called? Do you actually see a missed call on the phone, or so you mean you suddenly just see a new voicemail out of nowhere?
     
  3. alainr thread starter macrumors regular

    Joined:
    Apr 20, 2008
    #3
    there is a notice of a voicemail message

    The first screen says there is a message and to slide and i get to the message and can play it.
     
  4. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #4
    By message you mean a new voicemail, right? And no sign of missed call notification?
     
  5. alainr thread starter macrumors regular

    Joined:
    Apr 20, 2008
    #5
    there is no notice of a missed call.
    just a notice that there is a voicemail message.
     
  6. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #6
    You can perhaps try resetting network settings to see if that might help with the issue. There's also a new iOS 7 update that was released today, perhaps installing that might get things working.

    Of course that's aside from the possibility that you might have a weak Verizon signal in various locations where this happens, which can occasionally result in things of this nature.
     
  7. alainr thread starter macrumors regular

    Joined:
    Apr 20, 2008
    #7
     

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