5s stuck "searching" for carrier

Discussion in 'iPhone Tips, Help and Troubleshooting' started by fhall1, Nov 13, 2014.

  1. fhall1 macrumors 68040

    fhall1

    Joined:
    Dec 18, 2007
    Location:
    (Central) NY State of mind
    #1
    My 14 month old 5s was fine all day Tuesday. I always turn my phone off at night and power it on in the morning, but when I took it out of my pocket (after watching TV all evening) to turn it off Tuesday night - it was already off. I hit the power button and the screen showed the empty battery with a skinny red bar at the end and immediately shut off - which was weird because a few hours earlier it had about 70% charge.

    I put it on the charger overnight - woke up yesterday and it was 100% charged but instead of saying at&t in the upper left, it said "searching" - forever.

    So I tried; removing/replacing the SIM, reset network settings, killed all apps and hard boot the phone - still said "searching" - plus the battery was running down super fast throughout the day even though I put the phone in airplane mode after all that troubleshooting (note: it will connect to wifi no problem).

    Took it to AT&T last night - they tried all the same things plus giving me a new SIM card. Still stuck on "searching". They said take it to Apple - it's a hardware issue. I've taken immaculate care of this phone - as I do with all my Apple stuff, so it hasn't been dropped or sprayed with water or anything like that.

    I have a Genius appt. tonight. Seeing as the phone is 14 months old now (out of warranty) but this is not an uncommon issue based on internet searching - is there any hope Apple will take pity on me and give me a free replacement? Anything I can do/say during my apt to help bolster my case? This will be my first Genius appt ever - so any advice is appreciated.
     
  2. fhall1 thread starter macrumors 68040

    fhall1

    Joined:
    Dec 18, 2007
    Location:
    (Central) NY State of mind
    #2
    To answer my own question - nope - no pity. Two months out of warranty - $269 plus tax for a replacement 5s 64GB.
     

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