5s w/ IOS 10 not backing up

Discussion in 'iOS 10' started by saxman211, Nov 19, 2016.

  1. saxman211 macrumors regular

    saxman211

    Joined:
    Jun 12, 2010
    #1
    When I plug in my iPhone 5s running IOS 10 to back it up on my computer, I'm getting an error - 54 message. Anyone know how to fix that?
     
  2. saxman211 thread starter macrumors regular

    saxman211

    Joined:
    Jun 12, 2010
    #3

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  3. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #4
    I would definitely contact Apple. No one here will be able to help you as that error code does not officially exist. There is literally no support document for it and I didn't find anything doing a quick google search.
     
  4. saxman211 thread starter macrumors regular

    saxman211

    Joined:
    Jun 12, 2010
    #5
    I actually found the answer online. Had to reboot my computer into recovery mode and fix the hard drive. There was something wrong with my iTunes folder... :)
     

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