5s w/ IOS 10 not backing up

[saxman211]

When I plug in my iPhone 5s running IOS 10 to back it up on my computer, I'm getting an error - 54 message. Anyone know how to fix that?

 

[Mlrollin91]

-54 isn't an error code. There is -53.

https://support.apple.com/en-us/HT204770

 

[saxman211]

-54 isn't an error code. There is -53.

https://support.apple.com/en-us/HT204770

Wait... so my eyes are deceiving me??? Because this looks like - 54 to me....

 

[Mlrollin91]

Wait... so my eyes are deceiving me??? Because this looks like - 54 to me....

I would definitely contact Apple. No one here will be able to help you as that error code does not officially exist. There is literally no support document for it and I didn't find anything doing a quick google search.

 

[saxman211]

I would definitely contact Apple. No one here will be able to help you as that error code does not officially exist. There is literally no support document for it and I didn't find anything doing a quick google search.

I actually found the answer online. Had to reboot my computer into recovery mode and fix the hard drive. There was something wrong with my iTunes folder...