iPod 5th Gen iPods: Restore without password?

[jareds941]

Hi all-

I've searched this forum and the web and I haven't had any success with this. In cleaning out the house I've come across two of my wife's old iPods. One is a 5th Gen Classic and the other is a 5th Gen Nano. I charged them up and magically they work and hold a charge. Considering she has no use for them, I wanted to restore / wipe clean and then sell. When I connect to iTunes it recognizes fine and when I try and restore it prompts for a password. My first and last name is being auto-populated into the user name box...I've tried every combination of passwords and user names my wife and I can think of...all to no use. I honestly don't even know what the heck password it wants. Anyways, wondering if there is any way to get passed this hurdle?

I've tried a tip I found on a google search of getting into what I think is "disk mode" but that didn't help at all.

Computer is a Macbook Air with latest version of iTunes.

thanks in advance!

 

[cruisin]

What about setting them up as new, without the restore part?

 

[jareds941]

What about setting them up as new, without the restore part?

I'd be happy to do that too...but I can't get past the password issue it seems. Do you have any more info on how to set up as new?

 

[cruisin]

Either put it into the DFU mode:

Or put it into disk mode and

• then run Disk Utility, select the iPod hard drive in Disk Utility and try to Erase the iPod hard drive.
• Select Format: Mac OS Extended (if on a PC, just format the iPod as FAT32
• after erasing the iPod, unplug it, reboot it (press and hold Menu and Center buttons)
• then plug it in and connect to iTunes, and see if you can restore it now.

The DFU mode should be the easiest, and it is designed to help with wiping the iPod.

Do you have the message or a screenshot of how the prompt looks like? I'm having difficulty recalling what iPods used to ask for when resetting. Now they ask for your iCloud password.

 

[jareds941]

So I got the nano wiped using the Disk Mode option. For the classic it wouldn't work after 5x. Then, I tried to Restore through iTunes and when prompted for the password I typed the computer password, which is what it wanted. I feel like kind of an idiot I guess for not trying sooner, but typing in the computer password to restore the ipod wasn't a connection that made any sense. Consider me schooled!

Thanks cruisin for the assistance!