Hi all- I've searched this forum and the web and I haven't had any success with this. In cleaning out the house I've come across two of my wife's old iPods. One is a 5th Gen Classic and the other is a 5th Gen Nano. I charged them up and magically they work and hold a charge. Considering she has no use for them, I wanted to restore / wipe clean and then sell. When I connect to iTunes it recognizes fine and when I try and restore it prompts for a password. My first and last name is being auto-populated into the user name box...I've tried every combination of passwords and user names my wife and I can think of...all to no use. I honestly don't even know what the heck password it wants. Anyways, wondering if there is any way to get passed this hurdle? I've tried a tip I found on a google search of getting into what I think is "disk mode" but that didn't help at all. Computer is a Macbook Air with latest version of iTunes. thanks in advance!