6+ gets extremely got after 30 min of use?

Discussion in 'iPhone' started by BensonTT, Dec 11, 2014.

  1. BensonTT macrumors regular

    BensonTT

    Joined:
    Nov 13, 2012
    #1
    Hey guys, can apple genius bar diagnose this problem? My phone gets really hot when watching Netflix, YouTube, playing games etc.. Am not talking about just warn but extremely hot that you have to put it down..
     
  2. cababah macrumors 68000

    Joined:
    Jun 11, 2009
    Location:
    SF Bay Area, CA
    #2
    Who knows if they can fully diagnose it but they will give you a replacement. That seems like a pretty severe issue.
     
  3. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #3
    You should probably take it to the Genius Bar if you want to see if they're able to diagnose the problem.
     
  4. BensonTT thread starter macrumors regular

    BensonTT

    Joined:
    Nov 13, 2012
    #4
    Lol yeah, my appointment is Saturday..
     
  5. ssl0408 macrumors 6502a

    ssl0408

    Joined:
    Sep 22, 2013
    Location:
    New York
    #5
    I had an iphone (6) that was getting hot while just doing some web browsing and I kept it for a week. It didn't get better. I returned it for a refund. I wouldn't bother with the genius appointment because they'll give you a white box replacement. If that's ok with you then keep the appointment.
     
  6. BensonTT thread starter macrumors regular

    BensonTT

    Joined:
    Nov 13, 2012
    #6
    Those white box phones, are they new phones without the accessories or they refurbished phones?
     
  7. ssl0408 macrumors 6502a

    ssl0408

    Joined:
    Sep 22, 2013
    Location:
    New York
    #7
    They are service units without accessories that could be new or a refurb I believe. I've heard a lot of stories where the service units were actually brand new phones within the first few months of the phone launching. It just depends.
     
  8. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #8
    I wonder if they'll consider that normal, because playing games and the other tasks do stress the CPU/GPU.

    Mine doesn't get terribly warm from watching youtube so I don't think its normal.
     
  9. Newtons Apple macrumors Pentium

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #9
    After 45 minutes of Real Racing my 6+ get quite warm but not so warm that I would not be able to hold it. I consider it normal as the CPU is working hard and using lots of battery!

    So hot you can't hold is not normal.
     
  10. Stevessvt macrumors 6502

    Joined:
    Jul 2, 2010
    #10
    If its easily repeatable than for the half hour before, and during the appointment has it playing Netflix. Hand them the phone and ask if this is normal.
     
  11. Bahroo macrumors 68000

    Joined:
    Jul 21, 2012
    #11
    I dont think its normal, I play this game called Vainglory (very graphically demanding game that uses Apple Metal) for about a hour or more at a time sometimes and my device doesnt even get that hot at all it gets pretty warm but thats it, not even that warm either

    On a 6 Plus btw
     
  12. lakaiordie macrumors 65816

    Joined:
    Jun 17, 2008
    #12
    try to restore it, set it up as new and sync your info, re download your apps

    (not from a backup). you'll lose your text messages though.
     
  13. BensonTT thread starter macrumors regular

    BensonTT

    Joined:
    Nov 13, 2012
    #13
    Yeah, I have done that..same thing..
     
  14. lakaiordie macrumors 65816

    Joined:
    Jun 17, 2008
    #14
    well hopefully you can duplicate it for them.
     

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