6 Plus: Safari and Videos Freezing?

Discussion in 'iPhone' started by mstgkillr, Sep 20, 2014.

  1. mstgkillr macrumors regular

    Joined:
    Feb 11, 2012
    #1
    I got my wife an iPhone 6 and I got the 6 Plus. Size wise the phones are a perfect fit. I'm 6'8" 320 lbs and have absolutely no issues using the 6 Plus one handed. Actually, the 6 is proportionaly bigger in her hand than the 6 Plus is in mine.

    I'm having several odd problems. First, whenever I try to type in my username (mstgkillr) at various different website logins, the keyboard get stuck on the "t" and completely locks up and freezes Safari. The only way to proceed is double tapping the home button and swiping up to close Safari. My other issue is video playback. I'm having a very difficult time trying to watch any YouTube videos. The playback stutters and constantly freezes while my wife's 6 play the same video without issue.

    I've tried power cycling the phone but is hasn't seem to help. Any suggestions?
     
  2. mstgkillr thread starter macrumors regular

    Joined:
    Feb 11, 2012
  3. cynics macrumors G4

    Joined:
    Jan 8, 2012
    #3
    Try a manual reset (home + power button until you see the Apple logo).

    If that doesn't help then try "Reset all settings" which is found under Settings > general > reset

    Those things have seemed to be helping those with native app issues namely Safari and Messages.
     
  4. matttye macrumors 601

    Joined:
    Mar 25, 2009
    Location:
    Lincoln, England
    #4
    Software restore in iTunes and, failing that, take it back and have it swapped for a new one.

    You shouldn't be having to resolve these problems with a brand new device.
     

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