6+ text tones not working?

[PNWrider]

I cannot even sample my text tones.. Some other "notification tones" won't play either. My ringtones work fine, volume is up... Anyone else have this problem? My gf's 6+ text tones work fine.

 

[PNWrider]

Bump

 

[luckydcxx]

did you restore form a backup or was this setup as a new phone?

 

[PNWrider]

6+ text tones not working?

Backup from iCloud...

 

[Mustangjac]

It's going to be software related. Restore. As a new phone if necessary.

 

[PNWrider]

I'm going to restore as new phone. The computer is downloading the software for the phone and it says 7 hours remaining.

 

[PeteLP]

I had the same problem. Did a lot of googling with no help.

In my case it turned out I was testing the alert ringtone only for messages sent from one particular phone. That one message thread on my iphone had been set to "Do Not Disturb". (a new feature of IOS 8) It makes sense since I had been playing with some of those settings earlier in the day, but didn't realize that I'd left it that way.

You can find that setting by tapping on "details", at the top right of the screen, when looking at a particular message thread.

Another possibility is go to Settings > Sounds and
- Check the volume setting,
- Try turning off "Change With Buttons"

You can also check the more general "Do Not Disturb" settings in the control panel". If the Moon is highlighted that means "Do Not Disturb" is on. If needed, you can permanently fix that in settings > "Do Not Disturb"

Pete

 

[PNWrider]

Thank you everyone. It mysteriously started working right before I restored as new phone....