Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

6S No Service

J

JackieInCo

Suspended
Original poster
Jul 18, 2013
5,178
1,601
Colorado
I got my 6S delivered late last night and set it up later and didn't have much time to use it till today. Today I noticed that it will drop the LTE connection and then after a long wait, will go to no service. It's done it at least five times today. Airplane mode won't bring it back, I have to reboot the phone or wait a long while.

I've tried reseating the sim card a few times with no luck.

I've already made an appointment at Apple for Sunday afternoon in case this keeps happening and I know that after Christmas, it will be a few days before I could even hope to get on. I got this one from T-Mobile but I'm just going to deal with Apple instead. I have a 6S+ and a 6+ and Note Edge all on T-Mobile with no problems.

Anyone have any other ideas I could try? Thanks!
 
Are you on the latest update and going into about section, in carrier do you see t mobile 23.1?
 
So I worked a short 3 hour shift just now and the entire time there, the phone was OK.

When I was at hime, the 6S was near my 2015 MBP. I remember with some early iPhones, if I set the phone down on the left palm rest, it would the signal and go to no service till I moved it. I wonder if this is the same thing happening here. I have a few days to experiment. That's why I made the appointment for Sunday.
 
May just be the SIM card. Had the same situation months ago with my 6+, replaced the SIM and it never happened again.
 
Sketchr said:
May just be the SIM card. Had the same situation months ago with my 6+, replaced the SIM and it never happened again.
Click to expand...
I still have the unactivated sim that shipped with the phone. Nice thing about T-Mobile is that i can activate a new sim right from the website.
 
My 6S did this when new. Reseating the SIM card resolved it. Since it didn't in your case, and I still think it's a SIM card issue, go ahead and try that other SIM.
 
aKansasKid said:
My 6S did this when new. Reseating the SIM card resolved it. Since it didn't in your case, and I still think it's a SIM card issue, go ahead and try that other SIM.
Click to expand...
Unfortunately, it's not the sim card. I just tried another activated sim from my Note Edge in my 6S and the same thing is happening.
 
Newtons Apple said:
Sound like you have poor coverage where you live. How many bars/dots do you show.
Click to expand...
It's not poor coverage. I have a 6S+ and a 6+ and a Note Edge all with excellent coverage. I have five bars of LTE on all those phones. The 6S+ is pulling 80Mbps on a speed test just now.

I have four lines all activated which proves it's the 6S having the problem now.
 
And if bad, a full exchange is in order since you're still in your return period. Don't let them "fix" it...
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back