6s not showing battery usage

Discussion in 'iPhone' started by I Need a Drink, Oct 16, 2015.

  1. I Need a Drink macrumors regular

    Joined:
    Oct 14, 2013
    #1
    For the past few days my 6s is not showing battery usage unless the phone is plugged in. When I go to battery under settings it just says usage information will be available after the phone has been in use for a few minutes, but the phone has been unplugged for over 10 hours. I have rebooted the phone and done a hard reboot as well (Power button and Home button) and it still does not work. Any ideas?
     
  2. adamhenry macrumors 65816

    adamhenry

    Joined:
    Jan 1, 2015
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    On the Beach
    #2
    I have similar symptoms. My 6s will show the "information will be available" msg for days sometimes. Then a phone call or message will cause the information to become available. ????
     
  3. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #3
    When you say unplugged for 10 hours, is it just sitting or are you using it? If I don't use my iPad for a 12+ hours, all the information disappears, and it takes a few hours of actual usage for new information to be populated.
     
  4. I Need a Drink thread starter macrumors regular

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    Oct 14, 2013
    #4
    It's being used quite a bit. Phone calls, texts, email etc... All day long.
     
  5. DynamicSausage macrumors 6502

    DynamicSausage

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    May 29, 2015
    Location:
    Leicestershire, UK
    #5
    Are you taking the phone out from a full charge? Initially the phone refuses to show anything without a 100% charge so this may cause trouble later on maybe.
     
  6. Beards macrumors 6502

    Beards

    Joined:
    Mar 22, 2014
    Location:
    Derbyshire UK
    #6
    Just to resurrect this topic ~ Recently I have noticed whenever I go to the Settings/Battery to look at what apps have been using the battery this list is now empty.
    No App's whatsoever are shown, any ideas?
     
  7. Newtons Apple macrumors G5

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #7
    Mine is doing the same 3 hours after being removed from the charger. Looks like a OS bug
     
  8. Beards macrumors 6502

    Beards

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    Mar 22, 2014
    Location:
    Derbyshire UK
    #8
    Appreciate the feedback.
     
  9. iMacDragon macrumors 65816

    iMacDragon

    Joined:
    Oct 18, 2008
    Location:
    UK
    #9
    One other possible is springboard crashing, perhaps?, I believe when that happens the battery usage stats for current charge vanish.
     
  10. Beards macrumors 6502

    Beards

    Joined:
    Mar 22, 2014
    Location:
    Derbyshire UK
    #10
    No sorry it's not Springboard. It still happens after both a standard power off/on and power with home button.
    [​IMG]
     
  11. Beards macrumors 6502

    Beards

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    Mar 22, 2014
    Location:
    Derbyshire UK
    #12
  12. Beards macrumors 6502

    Beards

    Joined:
    Mar 22, 2014
    Location:
    Derbyshire UK
    #13
    [​IMG]
    A month later and I'm still in the same problem.
    Anyone else have the issue or managed to fix it?
     
  13. Beards macrumors 6502

    Beards

    Joined:
    Mar 22, 2014
    Location:
    Derbyshire UK
    #14
    Surely I can not be the only one with this problem?
    I've sent two feedback forms to Apple but heard nothing back.
     
  14. adamhenry macrumors 65816

    adamhenry

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    #15
    There are a few of us. I reported it as well and didn't hear anything back either. Maybe we'll see a fix in 9.2?
     
  15. lamborghini392 macrumors member

    Joined:
    Oct 22, 2015
    #16
    I found out how to recreate the problem, specifically by doing a soft reset. After a soft reset, it must reset the battery usage data or something because app usage doesn't show up until I fully recharge it. Also regardless of the usage time, I found you need to let the battery % drain from 100% after a reboot/reset before it starts displaying info.
     
  16. Beards macrumors 6502

    Beards

    Joined:
    Mar 22, 2014
    Location:
    Derbyshire UK
    #17
    Yes I'm happy both soft and hard resets will effect the general Usage time and Standby time but that is not the problem.
    The problem is with the Apps not showing their usage data.
    See my earlier screenshot to explain this.
     
  17. lamborghini392 macrumors member

    Joined:
    Oct 22, 2015
    #18
    In my experience, recharging or just using it for a while made it start working again. If you can't get it to display no matter what you try, you might just have to factory restore.
     
  18. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #19
    What about when the battery power goes below 100%?
     
  19. adamhenry macrumors 65816

    adamhenry

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    Jan 1, 2015
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    On the Beach
    #20
    No change, the display will continue to look like the screenshot with the exception of the battery percentage. My phone currently looks just like the screenshot with 38% battery power.
     
  20. Beards macrumors 6502

    Beards

    Joined:
    Mar 22, 2014
    Location:
    Derbyshire UK
    #21
    Well recharging and using it hasn't worked for me? As to Factory Reset ~ Why should users have to Factory Reset every time Apple screws it up.
    I am sick and tired of errors of late with Apple. If it's not iCloud playing up, it's backup, it's photos not syncing, etc etc. There was a time when everything worked so simple. This is starting to become as tedious as sorting out a complex Android phone.
     
  21. Beeray macrumors regular

    Joined:
    Jul 8, 2011
    #22

    I get that also, but, just figured it was a software bug. As long as it showed the standby time and the time since the last charge, I was happy.
     

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