For the past few days my 6s is not showing battery usage unless the phone is plugged in. When I go to battery under settings it just says usage information will be available after the phone has been in use for a few minutes, but the phone has been unplugged for over 10 hours. I have rebooted the phone and done a hard reboot as well (Power button and Home button) and it still does not work. Any ideas?
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6s not showing battery usage
- Thread starter I Need a Drink
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I have similar symptoms. My 6s will show the "information will be available" msg for days sometimes. Then a phone call or message will cause the information to become available. ????
When you say unplugged for 10 hours, is it just sitting or are you using it? If I don't use my iPad for a 12+ hours, all the information disappears, and it takes a few hours of actual usage for new information to be populated.
Are you taking the phone out from a full charge? Initially the phone refuses to show anything without a 100% charge so this may cause trouble later on maybe.
Just to resurrect this topic ~ Recently I have noticed whenever I go to the Settings/Battery to look at what apps have been using the battery this list is now empty.
No App's whatsoever are shown, any ideas?
No App's whatsoever are shown, any ideas?
One other possible is springboard crashing, perhaps?, I believe when that happens the battery usage stats for current charge vanish.
No sorry it's not Springboard. It still happens after both a standard power off/on and power with home button.
A month later and I'm still in the same problem.
Anyone else have the issue or managed to fix it?
Surely I can not be the only one with this problem?
I've sent two feedback forms to Apple but heard nothing back.
I've sent two feedback forms to Apple but heard nothing back.
I found out how to recreate the problem, specifically by doing a soft reset. After a soft reset, it must reset the battery usage data or something because app usage doesn't show up until I fully recharge it. Also regardless of the usage time, I found you need to let the battery % drain from 100% after a reboot/reset before it starts displaying info.
Yes I'm happy both soft and hard resets will effect the general Usage time and Standby time but that is not the problem.
The problem is with the Apps not showing their usage data.
See my earlier screenshot to explain this.
In my experience, recharging or just using it for a while made it start working again. If you can't get it to display no matter what you try, you might just have to factory restore.
No change, the display will continue to look like the screenshot with the exception of the battery percentage. My phone currently looks just like the screenshot with 38% battery power.
Well recharging and using it hasn't worked for me? As to Factory Reset ~ Why should users have to Factory Reset every time Apple screws it up.
I am sick and tired of errors of late with Apple. If it's not iCloud playing up, it's backup, it's photos not syncing, etc etc. There was a time when everything worked so simple. This is starting to become as tedious as sorting out a complex Android phone.
I get that also, but, just figured it was a software bug. As long as it showed the standby time and the time since the last charge, I was happy.