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I Need a Drink

macrumors regular
Original poster
Oct 14, 2013
207
44
For the past few days my 6s is not showing battery usage unless the phone is plugged in. When I go to battery under settings it just says usage information will be available after the phone has been in use for a few minutes, but the phone has been unplugged for over 10 hours. I have rebooted the phone and done a hard reboot as well (Power button and Home button) and it still does not work. Any ideas?
 

adamhenry

macrumors 68000
Jan 1, 2015
1,621
611
On the Beach
I have similar symptoms. My 6s will show the "information will be available" msg for days sometimes. Then a phone call or message will cause the information to become available. ????
 

Mlrollin91

macrumors G5
Nov 20, 2008
14,126
10,115
For the past few days my 6s is not showing battery usage unless the phone is plugged in. When I go to battery under settings it just says usage information will be available after the phone has been in use for a few minutes, but the phone has been unplugged for over 10 hours. I have rebooted the phone and done a hard reboot as well (Power button and Home button) and it still does not work. Any ideas?
When you say unplugged for 10 hours, is it just sitting or are you using it? If I don't use my iPad for a 12+ hours, all the information disappears, and it takes a few hours of actual usage for new information to be populated.
 

I Need a Drink

macrumors regular
Original poster
Oct 14, 2013
207
44
When you say unplugged for 10 hours, is it just sitting or are you using it? If I don't use my iPad for a 12+ hours, all the information disappears, and it takes a few hours of actual usage for new information to be populated.

It's being used quite a bit. Phone calls, texts, email etc... All day long.
 

Beards

macrumors 65816
Mar 22, 2014
1,348
636
Derbyshire UK
Just to resurrect this topic ~ Recently I have noticed whenever I go to the Settings/Battery to look at what apps have been using the battery this list is now empty.
No App's whatsoever are shown, any ideas?
 

iMacDragon

macrumors 68020
Oct 18, 2008
2,371
716
UK
One other possible is springboard crashing, perhaps?, I believe when that happens the battery usage stats for current charge vanish.
 

Beards

macrumors 65816
Mar 22, 2014
1,348
636
Derbyshire UK
One other possible is springboard crashing, perhaps?, I believe when that happens the battery usage stats for current charge vanish.
No sorry it's not Springboard. It still happens after both a standard power off/on and power with home button.
9ab41cec40683d5ab549833bdf32d650.jpg
 

lamborghini392

macrumors member
Oct 22, 2015
89
24
I found out how to recreate the problem, specifically by doing a soft reset. After a soft reset, it must reset the battery usage data or something because app usage doesn't show up until I fully recharge it. Also regardless of the usage time, I found you need to let the battery % drain from 100% after a reboot/reset before it starts displaying info.
 

Beards

macrumors 65816
Mar 22, 2014
1,348
636
Derbyshire UK
I found out how to recreate the problem, specifically by doing a soft reset. After a soft reset, it must reset the battery usage data or something because app usage doesn't show up until I fully recharge it. Also regardless of the usage time, I found you need to let the battery % drain from 100% after a reboot/reset before it starts displaying info.
Yes I'm happy both soft and hard resets will effect the general Usage time and Standby time but that is not the problem.
The problem is with the Apps not showing their usage data.
See my earlier screenshot to explain this.
 

lamborghini392

macrumors member
Oct 22, 2015
89
24
Yes I'm happy both soft and hard resets will effect the general Usage time and Standby time but that is not the problem.
The problem is with the Apps not showing their usage data.
See my earlier screenshot to explain this.

I found out how to recreate the problem, specifically by doing a soft reset. After a soft reset, it must reset the battery usage data or something because app usage doesn't show up until I fully recharge it. Also regardless of the usage time, I found you need to let the battery % drain from 100% after a reboot/reset before it starts displaying info.

In my experience, recharging or just using it for a while made it start working again. If you can't get it to display no matter what you try, you might just have to factory restore.
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,392
19,460
Yes I'm happy both soft and hard resets will effect the general Usage time and Standby time but that is not the problem.
The problem is with the Apps not showing their usage data.
See my earlier screenshot to explain this.
What about when the battery power goes below 100%?
 

Beards

macrumors 65816
Mar 22, 2014
1,348
636
Derbyshire UK
In my experience, recharging or just using it for a while made it start working again. If you can't get it to display no matter what you try, you might just have to factory restore.
Well recharging and using it hasn't worked for me? As to Factory Reset ~ Why should users have to Factory Reset every time Apple screws it up.
I am sick and tired of errors of late with Apple. If it's not iCloud playing up, it's backup, it's photos not syncing, etc etc. There was a time when everything worked so simple. This is starting to become as tedious as sorting out a complex Android phone.
 

Beeray

macrumors regular
Jul 8, 2011
201
8
Surely I can not be the only one with this problem?
I've sent two feedback forms to Apple but heard nothing back.


I get that also, but, just figured it was a software bug. As long as it showed the standby time and the time since the last charge, I was happy.
 
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