6s Plus battery percentage freezing

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Holly26, Nov 2, 2015.

  1. Holly26 macrumors newbie

    Joined:
    Mar 2, 2014
    #1
    Just got this phone 2 days ago. Today I noticed the battery percentage stop at 88%. It wasn't going up or down despite heavy use and a short bout of car charging. Plugged it in at home, thinking this is weird - an hour later, come back and it's still at 88%. I restart the device, and yep, the percentage had been displaying wrong all day - it now said 62%.



    Help. Should this go back to the store immediately for a replacement?
     
  2. AppleB macrumors 6502

    AppleB

    Joined:
    Oct 18, 2011
    #2
    Keep a eye on it. If you have no further problems it probably just needed to be restarted if it was a software glitch.

    1.Restart
    2.Restore
    3.Back to the Apple store

    That's a basic troubleshooting flow.
    If it happens again restore it as new. If it happens again take it back.
     

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