6s Touch ID stops working when charging

Discussion in 'iPhone' started by heartburn, Oct 3, 2015.

  1. heartburn macrumors member

    Jan 23, 2008
    Okay so here's a weird and annoying thing I've noticed after having the 6s for a week: The fingerprint sensor is completely disabled whenever I plug in the charger. This never happened with my 5s or 6 either, and it doesn't happen when it's plugged into my MacBook. I've tried multiple cables, charger bricks, outlets around the house, etc. but nothing gives. It's not a huge thing, being that I only charge my phone when I'm going to sleep. But is this happening to anyone else?
  2. Rackness01 macrumors member

    Sep 23, 2015
    Strange it works just fine for me charging or not.
  3. chrfr macrumors 604

    Jul 11, 2009
    I have one outlet in my apartment that prevents me from using Touch ID on my iPad mini 3 and iPhone 6. It's likely not the phone but something involving your outlet.
    If I make sure to touch a metal part in the iPhone or iPad, Touch ID works fine in that outlet.
  4. AbSoluTc macrumors 601


    Sep 21, 2008
    I would not use that outlet. Sounds like it's not grounded and it's working because you're grounding yourself. Use caution.
  5. Pips333 macrumors newbie

    Sep 28, 2015
    Actually I'm finding that 3D Touch goes crazy while I'm charging the phone.

    Totally random apps open which have no relation to what icon im using 3D Touch on and the mini lists don't stay open when you take your finger off the icon and other random stuff.

    Very odd but all ok when I take it off charge .....
  6. penajmz macrumors 68040


    Sep 11, 2008
    New York City
    Touch ID works fine for me on my 6s+ while I'm charging it.
  7. Pips333 macrumors newbie

    Sep 28, 2015
  8. chrfr macrumors 604

    Jul 11, 2009
    It actually is grounded properly, but why this one outlet doesn't work with Touch ID is a mystery.
  9. Pips333 macrumors newbie

    Sep 28, 2015
    I was just informed that my 3D Touch issue was due to using a non- Apple charger that charges faster .

    It could be a similar issue for Touch ID.

    So yes could be an earthing issue or a charger putting out too much charge and causing an overload of some sort ?

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8 October 3, 2015