7 128gb won't turn the screen at times

Discussion in 'iPhone' started by engine007, Dec 21, 2016.

  1. engine007 macrumors newbie

    Joined:
    Sep 26, 2016
    #1
    Hello, I have my i7 128gb.

    After I have upgraded to 10.2 (it could be just a coincidence though) the screen won't turn on for 3-4 sec. The power button is completely useless at the time. The Home button makes taptic vibrate but the screen would be black for about 3-4sec.
    Raise to wake is enabled.
    Have you encountered this?
     
  2. hovscorpion12 macrumors 65816

    hovscorpion12

    Joined:
    Sep 12, 2011
    Location:
    USA
    #2
    I have not personally encountered this issue. Have you tried to restore?
     
  3. noobinator macrumors 601

    Joined:
    Jun 19, 2009
    Location:
    Los Angeles, CA
    #3
    try in this order:

    turn off and restart
    hard restart
    restore
     
  4. Jetcat3 macrumors 6502

    Joined:
    May 3, 2015
    #4
    I've encountered this several times on the 7 Plus and the iPad Air 2 but it's only when I've been on speaker phone and hit the lock button. I'm unable to get the display to light up again for 3-4 seconds.
     
  5. engine007 thread starter macrumors newbie

    Joined:
    Sep 26, 2016
    #5
    Thanks.
    Not yet. The issuue is gone. I have not been able to reproduce for about a week now
     
  6. engine007 thread starter macrumors newbie

    Joined:
    Sep 26, 2016
    #6
    Have you been able to resolve it?
     
  7. Jetcat3 macrumors 6502

    Joined:
    May 3, 2015
    #7
    When I turned it off and back on again I have yet to see it happen. Good news!
     
  8. macTW macrumors 65816

    Joined:
    Oct 17, 2016
    #8
    A beneficial problem haha. When you can't replicate the problem. Hopefully the original problem is gone now.
     
  9. BigMcGuire Contributor

    BigMcGuire

    Joined:
    Jan 10, 2012
    Location:
    California
    #9
    My 6+ 128gb had this problem. I just lived with it because it happened once or twice a month. My 6s+ has never had this problem. Never found a solution - didn't really care cuz it didn't happen too frequently.
     
  10. gigapocket1 macrumors 6502a

    Joined:
    Mar 15, 2009
    #10
    I feel like restarting your phone is the first thing everybody should do before creating a thread here. lol
     
  11. engine007 thread starter macrumors newbie

    Joined:
    Sep 26, 2016
    #11
    100% way to reproduce the problem:
    1) receive a call/call somebody;
    2) talk...
    3) hang by pressing Power button;
    4) wait 10-15 sec;
    5) try to unlock your phone: you probably won't be able to for 3-5 sec. It will remain black whatever you press, taptic engine vibrates, nothing happens.
     

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