7+ camera issues

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Slicktype, Sep 22, 2016.

  1. Slicktype macrumors 6502

    Slicktype

    Joined:
    Nov 8, 2011
    #1
    Received my Matte Black 256gb 7+ Two days ago and since yesterday, I have been experiencing issues with the camera.
    My screen tends to turn black when camera is activated.
    This also happens from the messaging app.
    The solution is to completely close out of either app (which ever I'm using and experiencing issues with st the time) quite a few times before the screen becomes normal.

    Anyone else having similar issues? I'm wondering if I should make a genius appointment.

    Other than this, I am loving my new 7+
     
  2. Apsugirl26 macrumors newbie

    Apsugirl26

    Joined:
    Sep 9, 2016
    #2
    My husband is having same issue I think. When he goes into bright light with the camera,it turns dark. Hes also having weird vibrating when charging on back of phone. We went to Apple today and they are giving us a replacement and call us when it comes in. Is your phone vibrating when charged?
     
  3. Slicktype thread starter macrumors 6502

    Slicktype

    Joined:
    Nov 8, 2011
    #3
    No vibration issues here. Regarding your husbands replacement, Apple will notify you once one becomes available for exchange?
    If so, what a bummer.
    I thought that a stock was kept aside for replacements and such.
    What is the ETA they provided?
     
  4. Apsugirl26 macrumors newbie

    Apsugirl26

    Joined:
    Sep 9, 2016
    #4
    3-5 days also the vibration issue is when u plug it in u can actuakly feel eletrick current going through the back of phone weird try it see if u get it
     

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