SGP not returning emails?

[drober30]

I ordered two cases from SGP and one of them arrived with the corner piece busted. I immediately went to their web page and clicked on the "contact us" link which brought up a contact form with a submit button. I filled it out twice and so far no reply?

I heard others say their customer service was great?

It was my case that was broke (wife got a pink one) and I actually bought the Airjacket that I really like but I paid for the other one so I wouldn't mind having it replaced.

 

[Romanesq]

best email:

I ordered two cases from SGP and one of them arrived with the corner piece busted. I immediately went to their web page and clicked on the "contact us" link which brought up a contact form with a submit button. I filled it out twice and so far no reply?

I heard others say their customer service was great?

It was my case that was broke (wife got a pink one) and I actually bought the Airjacket that I really like but I paid for the other one so I wouldn't mind having it replaced.

think it's this one:

sgpstore.com@gmail.com

worked for me and they got back on my question.

 

[drober30]

Sent an email, will let you know if I receive a response.

Thanks!

 

[99MustangGTman]

Maybe they didn't get it or you have a filter on. I emailed them early morning, about 1 am or so and got a reply around 12:30 today, then emailed them right back about canceling my order so I could get a different case they have, they canceled it and emailed me back 15min later. Great customer service!

 

[N16K]

When I have been in contact with SGP via email they have replied very quickly.