SGP not returning emails?

Discussion in 'iPhone Accessories' started by drober30, Jun 30, 2009.

  1. drober30 macrumors 6502a

    Joined:
    Jul 5, 2007
    #1
    I ordered two cases from SGP and one of them arrived with the corner piece busted. I immediately went to their web page and clicked on the "contact us" link which brought up a contact form with a submit button. I filled it out twice and so far no reply?

    I heard others say their customer service was great?

    It was my case that was broke (wife got a pink one) and I actually bought the Airjacket that I really like but I paid for the other one so I wouldn't mind having it replaced.
     
  2. Romanesq macrumors 6502a

    Romanesq

    Joined:
    Jun 16, 2003
    Location:
    Hoboken
    #2
    best email:

    think it's this one:

    sgpstore.com@gmail.com

    worked for me and they got back on my question.
     
  3. drober30 thread starter macrumors 6502a

    Joined:
    Jul 5, 2007
    #3
    Sent an email, will let you know if I receive a response.

    Thanks!
     
  4. 99MustangGTman macrumors 6502

    Joined:
    Dec 3, 2008
    Location:
    Germantown MD/ Columbus OH
    #4
    Maybe they didn't get it or you have a filter on. I emailed them early morning, about 1 am or so and got a reply around 12:30 today, then emailed them right back about canceling my order so I could get a different case they have, they canceled it and emailed me back 15min later. Great customer service!
     
  5. N16K macrumors newbie

    Joined:
    Jan 30, 2009
    #5
    When I have been in contact with SGP via email they have replied very quickly.
     

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