I just got a new macbook pro and i love it. But when I try to qualify for the up to date snow leopard, it says they can't find my serial number. What do i do??
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Mac OS X Snow Leopard Up to date problems
- Thread starter supermac1
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Just checked my applecare status, says my warranty expires april 19, 2010 even though I just got it yesterday. Says I can't get phone support. 😡
I've heard stories of Apple starting the warranty clock when they ship machines to 3rd party resellers and not when the machines are actually sold to customers. So if you bought a closeout older model that has been sitting in the warehouse for 3 months you are screwed.
perhaps contact applecare by mail and include copies of your invoices and explain the problem?
If it's from April, then it's not a "new" one, per se. Or did you just mean "new" as in new to you?
As in I got it yesterday. So new to me. It's one generation old, but not used, and not a refurb.