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light bleed on 13" macbook pro and 24" LED display help (pics inc)

S

sab150

macrumors regular
Original poster
Jul 9, 2009
127
0
hey everyone need abit of advice regarding screen bleed, not sure if this is a common issue but i have screen bleed on my 1 week old macbook pro and cinema display.. oh and a stuck pixel on the cinema..

what you guys think? it is by no means the worst i have seen but at the end of the day its pretty high end gear so want it to be perfect!

should i risk sending back and getting a worse display?
 
macbook pro 13"

P1000537.jpg
 
So let me get this straight. You have a question about light bleeding through a display, so you post a network diagram. Do I need more coffee?

EDIT: Okay now you have the right photo. What is on the screen when you took this photo? I will try to do the same thing with mine and see if I see the same results.
 
13" macbook pro pretty close to what it actually looks like

P1000545.jpg
 
belvdr said:
So let me get this straight. You have a question about light bleeding through a display, so you post a network diagram. Do I need more coffee?

EDIT: Okay now you have the right photo. What is on the screen when you took this photo? I will try to do the same thing with mine and see if I see the same results.
Click to expand...

ha sorry its late!
 
24" led display - slightly exaggerated from what i actually see

P1000544.jpg
 
also if i choose to return it, what happens to my ipod touch rebate that i have sent off for? will they transer it to the new machine?? grr i hate stuff like this!

im going in tomorrow so if you have any thoughts post asap as id like to hear them

thanks
 
You won't get any attention about 1 dead pixel.

Read my post above... What are you doing to test this? If you get a replacement machine, I would assume the iPod rebate will continue as before.
 
belvdr said:
You won't get any attention about 1 dead pixel.

Read my post above... What are you doing to test this? If you get a replacement machine, I would assume the iPod rebate will continue as before.
Click to expand...

attention from whom? i am in my two week return period so im guessing apple will listen as i have just dropped 2grand on there products
 
sab150 said:
attention from whom? i am in my two week return period so im guessing apple will listen as i have just dropped 2grand on there products
Click to expand...

Good luck with that. I don't believe one pixel is enough for a replacement, regardless of time period. I'm hoping I'm wrong on that.
 
belvdr said:
Good luck with that. I don't believe one pixel is enough for a replacement, regardless of time period. I'm hoping I'm wrong on that.
Click to expand...

well i can just cancel my order and shop else where.. apple are premium products and some might argue that that is not premium quality

the pixel is hardly an issue.. its more the screen bleed
 
I think what the OP is thinking, and is correct, is that as he is within his 2 weeks, he can return the cinema display without giving a reason and can have a full refund. This is what I would do, then either order one online or buy something else.
 
MacFanUK said:
I think what the OP is thinking, and is correct, is that as he is within his 2 weeks, he can return the cinema display without giving a reason and can have a full refund. This is what I would do, then either order one online or buy something else.
Click to expand...

exactly, if i had bought a cheap windows pc i honestly couldnt care less but i guess to justify the price it has to be 100%
 
sab150 said:
exactly, if i had bought a cheap windows pc i honestly couldnt care less but i guess to justify the price it has to be 100%
Click to expand...

I totally agree. I was going to get 2 x 24" ACDs, 1 when I get my MBP next month and 1 when I get my Mac Pro next year, but I don't think I'll risk it now. Especially when my Samsung TN panel has no backlight bleeding whatsoever.
 
MacFanUK said:
I totally agree. I was going to get 2 x 24" ACDs, 1 when I get my MBP next month and 1 when I get my Mac Pro next year, but I don't think I'll risk it now. Especially when my Samsung TN panel has no backlight bleeding whatsoever.
Click to expand...

Get a dell u2410. Amazing colour and contrast, plus dells premium guarantee that they will exchange for even one damaged pixel.
 
dead pixels are a production issue not a qc problem, they inevitably happen. returning for such issues only ramps the price up and does so for everyone.
 
pinktank said:
returning for such issues only ramps the price up and does so for everyone.
Click to expand...

The point is, there are many (cheaper) displays that come with a Zero Dead Pixel Policy, so if Apple are charging a premium price for their displays, why can't they do the same?

If the displays got stopped by QC due to dead pixels before they even reached the customer, then it would cost them less to fix than if the customer was returning it to get an exchange or refund.
 
MacFanUK said:
The point is, there are many (cheaper) displays that come with a Zero Dead Pixel Policy, so if Apple are charging a premium price for their displays, why can't they do the same?

If the displays got stopped by QC due to dead pixels before they even reached the customer, then it would cost them less to fix than if the customer was returning it to get an exchange or refund.
Click to expand...

exactly, you pay a premium with apple for a reason.

they exchanged both my macbook pro and led display no questions asked and couldn't apologize enough.
 
sab150 said:
exactly, you pay a premium with apple for a reason.

they exchanged both my macbook pro and led display no questions asked and couldn't apologize enough.
Click to expand...

That's great news. What are your replacements like?
 
MacFanUK said:
That's great news. What are your replacements like?
Click to expand...

i am pleased to say they are both stunning! slight issue with macbook pro display bieng slighly more fuzzy than the last, but a firmware/software update seems to have sorted it.. i took a picture of both side by side at night and nothing would show up on camera apart from cursor.. il post pics wen i get my digicam back

please dont hold off buying because of what you have read on the internet, the screens are amazing! you have two weeks to get replacement and here in the uk birmingham store they couldnt have been more helpful

hope this helps
 
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