Several posts mention Apple's refusal to repair swollen batteries.
I'm still so surprised they do not consider replacing a part which is clearly not without risk.
Our research lab has 8 MBP's; 3 of them had swollen batteries after little more then 1 year. Each time, the battery kept on swelling after it was taken out. Two times, Applecare replaced the battery, but only after long chats where they had to be convinced that it didn't look normal.
Now, Apple refuses to replace the battery because it is out of warranty (16 months old - 334 cycles). This time I do not have Applecare but a 3 year contract with the shop. Apples tells me to go the shop (their only officiea repair center in the region).
The shop is not able to obtain a battery from Apple either, although the shop says it is clearly a manufactuing issue.
I understand lithium batteries can explode and burn at some point.
I do not understand Apple is just ignoring this problem which seems to happen so frequently.
I'm still so surprised they do not consider replacing a part which is clearly not without risk.
Our research lab has 8 MBP's; 3 of them had swollen batteries after little more then 1 year. Each time, the battery kept on swelling after it was taken out. Two times, Applecare replaced the battery, but only after long chats where they had to be convinced that it didn't look normal.
Now, Apple refuses to replace the battery because it is out of warranty (16 months old - 334 cycles). This time I do not have Applecare but a 3 year contract with the shop. Apples tells me to go the shop (their only officiea repair center in the region).
The shop is not able to obtain a battery from Apple either, although the shop says it is clearly a manufactuing issue.
I understand lithium batteries can explode and burn at some point.
I do not understand Apple is just ignoring this problem which seems to happen so frequently.