90 day mac phone-support trial period

Discussion in 'MacBook Pro' started by 4now, Mar 4, 2008.

  1. 4now macrumors regular

    Joined:
    Sep 20, 2007
    #1
    Does this apply for a refurbished MacBook Pro.

    I bought one for my wife - but without apple care.

    There are some questions i'm stumped on & I'd like to try them out

    If this applies to the refurbished MBP

    how do I contact them
    is there any information that I need to know
    I bought the computer but registered it under her name (since I have my own MBP)

    thanks
     
  2. aaron.lee2006 macrumors 65816

    aaron.lee2006

    Joined:
    Feb 23, 2006
    Location:
    Ontario, Canada
    #2
    Yes, warranty options are the same for both refurbished and newly purchased macs. 90 day phone support and 1yr hardware warranty. AppleCare can be purchased to extend complimentary warranty to 3 years. You can contact AppleCare using the number for your country from this list:

    http://www.apple.com/support/contact/phone_contacts.html
     
  3. spgiva macrumors regular

    spgiva

    Joined:
    Feb 2, 2008
    Location:
    Philadelphia, PA
    #3
    I believe refurbished products are covered under the normal apple warranty (so yes you have the 90 day phone support). You will need the serial number for the computer. The phone number is 1-800-APL-CARE (1-800-275-2273).
     
  4. TEG macrumors 604

    TEG

    Joined:
    Jan 21, 2002
    Location:
    Langley, Washington
    #4
    The phone support is for 90 days. If you call them and are out of the 90 days, they will take a $49 deposit. If it turns out that it is a hardware problem needing repair, the $49 will be refunded. Getting the extended warrenty extends both phone and hardware support for 3 years from purchase.

    TEG
     

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