92 days are you serious!!!! WT%

[frankbuddas]

So I have my Mac pro 3.2 and today I launch it and it crashes. Stays on for about 2-5 minutes thats all. The light on the unit stays on but the monitors shut down? The first time it crashed the monitors went bazzerk and i had to manually kill it? Any insight would be greatly appreciated. I dont have money for the apple care today wont until next week!!!! WTFFFFF ran out 2 days ago.

Thanks
Help

BTW could it be the video card? If so anyone know where I can find the drivers for it?

 

[rdowns]

The warranty is for one year. Free phone support is for the first 90 days. Call Apple or make a genius bar appt. You're covered.

 

[frankbuddas]

do I bring it to the store to get fixed? I just installed the latest fix lets hope that helps. WTTFFF thanks man.

 

[biggd]

So I have my Mac pro 3.2 and today I launch it and it crashes. Stays on for about 2-5 minutes thats all. The light on the unit stays on but the monitors shut down? The first time it crashed the monitors went bazzerk and i had to manually kill it? Any insight would be greatly appreciated. I dont have money for the apple care today wont until next week!!!! WTFFFFF ran out 2 days ago.

Thanks
Help

BTW could it be the video card? If so anyone know where I can find the drivers for it?

Attach it to ur tv to test the video

 

[frankbuddas]

wierd thing about it is it only crashes when I connect my 42 inch samsung via display to hdmi connector?......regular monitor works fine.

 

[frankbuddas]

Attach it to ur tv to test the video

it was attached to a tv. For some reason it crashes when I hook up the HDMI to the tv when I dont its fine. worked fine for 92 days. Ive been a mac owner for 10 years this is the fist time anything bad has happened..........as I knock on wood

 

[biggd]

it was attached to a tv. For some reason it crashes when I hook up the HDMI to the tv when I dont its fine. worked fine for 92 days. Ive been a mac owner for 10 years this is the fist time anything bad has happened..........as I knock on wood

Video or logic board

 

[goMac]

So I have my Mac pro 3.2 and today I launch it and it crashes. Stays on for about 2-5 minutes thats all. The light on the unit stays on but the monitors shut down? The first time it crashed the monitors went bazzerk and i had to manually kill it? Any insight would be greatly appreciated. I dont have money for the apple care today wont until next week!!!! WTFFFFF ran out 2 days ago.

Thanks
Help

BTW could it be the video card? If so anyone know where I can find the drivers for it?

Sounds like your video card. Wouldn't be a driver thing. Would be a time to buy a new video card thing.

FYI - You can't buy AppleCare anymore. Gotta buy it in the first year.

It's also possible your TV is broken. Try another machine with that display?

 

[frankbuddas]

Ive only had the mac for 92 days. Im gonna try another tv but its not that. the graphic card smells funny. like over heated or something.

 

[rdowns]

How long have you had the Mac?

 

[frankbuddas]

92 days according to phone support. took the panel off my graphic card is flaming hot to the touch???

 

[viizi]

maybe your graphics card is caked with dust. Get an air compressor on that thing because lots of dust on the fan can stop it completely.

 

[frankbuddas]

some dust not much letting it cool down cleaning and bam giving it another shot.

 

[jenzjen]

do I bring it to the store to get fixed? I just installed the latest fix lets hope that helps. WTTFFF thanks man.

No, it is a desktop system so you don't have to take it in, you can troubleshoot over the phone. If it is user replaceable, they will send you the part.

 

[goMac]

92 days according to phone support. took the panel off my graphic card is flaming hot to the touch???

Then you're still in your first year of AppleCare (which is free). If you can't figure it out, take it in.

No, it is a desktop system so you don't have to take it in, you can troubleshoot over the phone. If it is user replaceable, they will send you the part.

Be aware, in the past when I've taken the card to the store they've wanted me to bring in the entire machine, but frankbuddas' suggestion is good, phone support might just send you a new card.

 

[frankbuddas]

okay hit it with air let it cool down so far so good. there was a little dust in there which could have been the problem. If it happens again straight to the mac store.

 

[nanofrog]

okay hit it with air let it cool down so far so good. there was a little dust in there which could have been the problem. If it happens again straight to the mac store.

At 92 days, there shouldn't be enough dust to cause any overheating. Sounds like it's a bum card, and it will need to be replaced is all.

If you do want to take it in, they usually want to schedule a Genius appt. If you just walk-in, they could tell you to turn around and go home, call, make an appt., then come back (it's the managers discresion as I understand it, so it's a gamble without the appt.).

But I like the phone method as well (no need to drive anywhere, pack up the system,...).