A bit of hope - VZW order status

[ashenfang]

For those of you out there checking your order status and it shows a different deliver by date than you email confirmation -

I waited on hold for 45 minutes to speak with a VZW rep to ask about this and few other questions I had about my orders.

Verizon is currently under high stress load from pre-orders, because of this, deliver by dates may not be accurate. The system is utilizing a pre-set que based on order quantities to determine the deliver by date. As the orders calm down, the system will re-assess the amount of pre-orders, when the orders were placed, and the amount of available stock. This will also be compared to any "canceled" pre-orders that take place between now and 9/17. Any early pre-orders that were placed and then canceled will be filled by those further down the line. So if you have a deliver by date of 10/7, its possible that your device will show up on 9/19. This also holds true for order confirmations showing a deliver by date of 9/19 but order status on VZW shows as 10/7. Again, the system is adjusting.

 

[pazzo83]

For those of you out there checking your order status and it shows a different deliver by date than you email confirmation -

I waited on hold for 45 minutes to speak with a VZW rep to ask about this and few other questions I had about my orders.

Verizon is currently under high stress load from pre-orders, because of this, deliver by dates may not be accurate. The system is utilizing a pre-set que based on order quantities to determine the deliver by date. As the orders calm down, the system will re-assess the amount of pre-orders, when the orders were placed, and the amount of available stock. This will also be compared to any "canceled" pre-orders that take place between now and 9/17. Any early pre-orders that were placed and then canceled will be filled by those further down the line. So if you have a deliver by date of 10/7, its possible that your device will show up on 9/19. This also holds true for order confirmations showing a deliver by date of 9/19 but order status on VZW shows as 10/7. Again, the system is adjusting.

Hopefully the same is true with AT&T. Seems some people who literally must have been some of the first orders (I saw some people claiming they got their orders in at around 2:55am EDT) are seeing ship dates into November.

 

[ashenfang]

Verizon is up to November on some models as well. Its obviously a high demand phone. Although, it will be interesting to see how delivery dates get adjusted as pre-orders are canceled.

One way to tell if your order will be shipped earlier than expected is to watch your charge card. She confirmed that the order initially charges $1.00 (which I could see on my discover card) and then actually charges the full amount the day it processes and ships.

 

[Frasern1]

It's like this every year. The shipping dates are always subject to change. I actually thought this year was bettter then previous. Well once I could actually get in I got errors for about 2.5 hours but after that the process was smoother. It was easier to edit the billing and shipping address then in the past.

 

[zone23]

Went through the same thing with iPhone 5. As time went on (the first week) shipping dates actually improved. Then like a week later they got really bad as the supply started to dry up.