We always hear about companies that have done us wrong, so I thought I'd give a plug to a company that is doing us right. Last week I ordered an Anker USB 3.0 hub through Amazon. No problems there...the device arrived. But one of its features was not working properly. So I called Anker this morning, a really nice young lady (I'm guessing about the young part) answered, asked me to explain what the problem was and immediately said she would ship me a new unit right away and email me a label to return the "broken" unit. For the youngsters among us, this is the way things used to be, i.e., the customer is right and companies do what they can to keep it that way. Too many companies these days make you jump through too many hoops when you have a question or a defective product.