A bunch of problems with my iPad 2, what to do?

Discussion in 'iPad Tips, Help and Troubleshooting' started by iPad2013, Dec 4, 2012.

  1. iPad2013 macrumors member

    Joined:
    Dec 4, 2012
    #1
    Greetings everyone!

    First time poster here.

    About 8 months ago, I bought a brand new and sealed iPad 2, 32GB Wi-Fi model. I've had a few problems with it ever since.

    The home button is recessed. A lot. I mean, it's not clicky as my iPhone 5, or my brother's iPad 2, or my mother's iPad 4. It's recessed. Sometimes I can't even hear the click. :/

    The 30-pin connector has suffered a chip on the left edge. It's barely noticable. But it's there. I've had it in a case from day 1 and have protected it like it's gold. I have no idea how it got there. :(

    The volume rocker is a bit loose. Is it glued on or what? I don't think it's supposed to be like that. I can't wiggle it from side to side entirely, but it feels loose.

    What happens next? Do I have to send it to the store to get it repaired? It's not an Apple store I bought it from. Do I get a refurbished 32GB Wi-Fi? That particular iPad 2 model is discontinued.

    Any help is much appreciated. :)
     
  2. Aspasia macrumors 65816

    Joined:
    Jun 9, 2011
    Location:
    Halfway between the Equator and North Pole
    #2
    Take it to your nearest Apple store. It's an Apple product regardless of where you purchased it, and it's still under warranty.
     
  3. CNeufeld macrumors 6502a

    Joined:
    Nov 25, 2009
    Location:
    Edmonton, AB
    #3
    I doubt you'll get a free replacement iPad for a button that's not "clicky" enough, or a barely noticable chip or a volume rocker that is a little loose. But you could check with Apple and see if it's still under warranty. Otherwise, you could check the out of warranty replacement costs. Should be cheaper than a new one. They keep replacement stock, even if the model is discontinued. My daughter recently got a replacement for her several generation iPod.

    Clint
     
  4. iPad2013 thread starter macrumors member

    Joined:
    Dec 4, 2012
    #4
    Thanks a lot for your answers.

    I live in Scandinavia. We are not fortunate enough to have Apple stores around these parts :eek:

    It's 8 months old. Here we have a 24 month warranty.
     
  5. CNeufeld macrumors 6502a

    Joined:
    Nov 25, 2009
    Location:
    Edmonton, AB
    #5
    You could try calling the Apple Support line for your country, and see what they say. They must have a process in place to get stuff fixed...

    Clint
     

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