Greetings everyone! First time poster here. About 8 months ago, I bought a brand new and sealed iPad 2, 32GB Wi-Fi model. I've had a few problems with it ever since. The home button is recessed. A lot. I mean, it's not clicky as my iPhone 5, or my brother's iPad 2, or my mother's iPad 4. It's recessed. Sometimes I can't even hear the click. :/ The 30-pin connector has suffered a chip on the left edge. It's barely noticable. But it's there. I've had it in a case from day 1 and have protected it like it's gold. I have no idea how it got there. The volume rocker is a bit loose. Is it glued on or what? I don't think it's supposed to be like that. I can't wiggle it from side to side entirely, but it feels loose. What happens next? Do I have to send it to the store to get it repaired? It's not an Apple store I bought it from. Do I get a refurbished 32GB Wi-Fi? That particular iPad 2 model is discontinued. Any help is much appreciated.